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Team Manager new

  • Ensure all relevant business communications are cascaded to the team.
  • Monitor performance target trends and provide coaching to the.

Team Leader Voice Rebadging new

  • Coach assigned Advisors on observed areas of improvement.
  • Follow all contact center policies, procedures, code of conduct and.
  • Planning and organizing skills.

Team Leader Voice Marathi new

  • Coach assigned Advisors on observed areas of improvement.
  • Follow all contact center policies, procedures, code of conduct and.
  • Planning and organizing skills.

Manager Assisted Care new

  • Works through operations managers at RCC’s to achieve desired.
  • Minimum 10 years - Maximum 15 years.
  • Drive operational performance within the Regional Contact…

Quality Analyst

  • 4.Ascertain right coaching needs are identified by the operations team.
  • 1.Assess sample calls for pre-defined audit monitoring as per evaluation.

Executive HR Business Partner

  • Align with business to implement talent engagement and development.
  • Support in data collation and preparation of reports.
  • Analytical and Problem solving skills.

Assistant Trainer

  • Provide soft skill training to all the front end field people.
  • To improve the technical & soft skills of all customer facing.
  • Provide On-the-job training.

Trainer

  • Mentor field resources in alignment with business needs.
  • Create learning solutions and customize training delivery.
  • Graduation degree in any discipline.

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