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Navi Mumbai, Maharashtra
Andheri, Mumbai, Maharashtra
Alipore, Kolkata, West Bengal
Chennai, Tamil Nadu
Ramanathapuram, Tamil Nadu
- Ensure a delightful customer experience at store.
- Provide post sales- service to walk- in customers.
- Achieve acquisition & revenue targets.
- Develop the Jio point market.
- Achieve acquisition and revenue target.
- Identify & onboard channel partners.
- Service retailers as per beat plan.
- Maintain and update the asset master.
- Monitor performance of the vendors against defined SLAs.
- Ensure compliance to defined SLA/KPIs.
- Identify and prioritize localities/areas for home and micro segment.
- Ensure accurate building attributes mapping.
- Acquire buildings and permissions.
- End to end Technical Solutions Delivery & Project Management.
- Vendor relationships to ensure efficient service deliverables and RMA.
- Responsibility of managing training requirements of CSD Channels.
- New Hire Trainings, Need based Trainings and Refresher.
- Minimum 2 Years - Maximum 8 Years.
- Work as per the release management plans and schedules for.
- Applications development, validation,system integration and deployment.
- This position is responsible for supporting Lead Quality in.
- Monitoring & control of all customer service operations in the State.
- Ensure adherence of security and loss prevention policies.
- Report and carry out recovery of company's assets.
- Ensure employee safety in the territory.
- Works through operations managers at.
- Drives operational performance within the Regional Contact Centre.
- Monitor performance metrics and other key initiatives…
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