Customer Service Executive ₨180,000 jobs in Ghansoli, Navi Mumbai, Maharashtra
- Maintains customer accounts through effective usage of billing tools and systems.
- Responsible for the credit monitoring, rating and dunning of customers.
Zim American Integrated Shipping
- Inserting marketing person name handling particular customers in each service.
- Providing collect manifest details to the customer.
- You will need to have :
- Interact with customers in case of customer escalations.
- Own the overall responsibility for delivery and service acceptance by the customer.
- Resolve issues and ensure customer satisfaction within timelines.
- Recognize and respond to operational and emergency situations.
- Relationship building and exceptional service.
- The purpose of the Customer Service Advisor is to satisfy customer.
- Oral and Written Communication.
- Participates in ongoing production processing and performs basic operational tasks under direct supervision.
Govandi, Mumbai, Maharashtra
- Single point of contact to runner boys and field assistants - Tracking - Flow of documentation - IGM - DSR - Post Clearance - End to end clearing activities…
- Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/…
- At least 6 months customer service experience via Emails/Inbound/Back end.
- Record details of customer interactions.
- To respond to customer emails.
₹40,000 a month
- UK,US & Australian Shifts Available,.
- Age Criteria (18 to 50),.
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