Call Center jobs
- FORWARDING TO THE INVESTMENT COMPANIES FOR FINAL PROCESSING.
- ASSISTING HEAD OFFICE & INTERNAL DEPARTMENTS IN UPDATING PENDING TRANSACTIONS.
- AUDITING TRADING AND DEMAT ACCOUNT OPENING FORMS, MAKING ENTRIES INTO INTERNAL SYSTEMS FORWARDING TO HO FOR ACCOUNT ACTIVATION.
- Attending calls and answering them.
- Passing on the information which has been received on call at reception.
- Doing calling activity alloted by superior.
- Solving queries recd within defined TAT.
- Ensure that the delay in query resolution is minimum from TAT.
- Quality resolution to be provided for queries.
- Solving Queries of request nature.
- Escalating queries to Sr.Executives and Asst. Manager.
- Assisting other team mate for solving queries.
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