Zenta Employee Reviews

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5.0
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very friendly environment to work at, a fun place along with professional approach
Senior CRA (Former Employee) –  Mumbai, MaharashtraApril 21, 2018
Learnt a lot about medical billing, also how to distribute work amongst the team, was a team coach hence provided on job training to new comers, enjoyed the work because everyday learnt new things about medical billing.
Pros
management, cultural events
Cons
no cons
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4.0
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Good
COLLECTION OFFICER (Former Employee) –  Mumbai, MaharashtraApril 7, 2018
Emphasis was a great company. As a fresher to the IT company I got to learn a lot at the same time I got lot of experience too. Here also you get to go places
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4.0
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customer service associate
Customer Service Associate (Former Employee) –  indiaJanuary 11, 2018
Got an opportunity to speak to the people world wide.
Learnt to compete and be the best seller.
Was awarded that kept me motivated.
flexible timings so that I can study as well.
Pros
lunch, transport, perks, overtime
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5.0
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Excellent working conditions
CSA (credit card collections) (Former Employee) –  MumbaiDecember 14, 2017
good company for beginners, chilled out environment to work with,
very supportive management, Managers always providing opportunity and supporting employees to grow.
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5.0
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Very healthy atmosphere
Sr CRA (Former Employee) –  Mumbai, MaharashtraDecember 2, 2017
Very healthy atmosphere
Worth the company
Great experience
Very healthy and peaceful life
Worth the company to work with
Was a very professional company
including the management
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3.0
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nice place to work
Team Coach (Former Employee) –  Mumbai, MaharashtraNovember 10, 2017
Nice environment to work,got opportunity to know about the Credit cards and how they function.nice management,dealing with cutomer's who have not paid their bills for long term.
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5.0
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Expect to get Incentive's in Stack always
SR. CRA (Former Employee) –  Central MumbaiNovember 5, 2017
I had best times in this company as compared to other companies.
And yes my pocket used to be filled every week regardless of Salary.
No matter the month I have worked but can say had a great time.
Pros
Stress free Enviorment
Cons
Long Hour shift
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5.0
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Business Processing Output
Tele Sales Representative Agent (Former Employee) –  Mumbai, MaharashtraOctober 2, 2017
Life at the call centre is amazing as it gives the flexibility of working.

BPO has been an industry which has been flourishing for past 2decades now providing platform for the fresh graduates alongside generating good income.
Pros
Flexibility
Cons
None
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2.0
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Zenta is not existing any more.
Customer Service Associate (Former Employee) –  Mumbai, MaharashtraSeptember 10, 2017
Since it was my first BPO job, initially was finding it very difficult however slowly and steadily tried to gel around with the work environment and the people around. The hardest part of the job was to work on a week end which is on Saturdays
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2.0
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nothing much to write here
Customer Relations Associate (Former Employee) –  Mumbai, MaharashtraAugust 16, 2017
it was my first job and working for a bpo, night shift took a toll on health and i 6 months i decided to give up. it was a refreshing experience and my first job
Pros
cant think of any
Cons
grave yard shift
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4.0
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good
Customer Relationship Associate (Former Employee) –  Mumbai, MaharashtraJuly 26, 2017
1. Receiving calls from customers, giving them a/c status.
2. Outbound calling done as well.
Customer Service
And Collections for JP Morgan Chase credit card to U.S Card Members.
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5.0
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Best place to work
Senior Analyst (Former Employee) –  Chennai, Tamil NaduMay 28, 2017
HCL TECHNOLOGIES provides wide range of opportunities for its employees to work around the globe. It has many onshore opportunities also. Nice place to work.
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5.0
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Place to invest.
Sr. CSA (Former Employee) –  Powai Lake, MaharashtraMay 4, 2017
1. Sat & Sun weekly off.
2. Limited but good incentives.
3. Lovely people.
4. Trust, Faith & Relationship you will find all.
5. People who stand by you.
6. Growth & opportunities.
Pros
Holidays
Cons
Still searching
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4.0
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Great place to work with
Asst. Manager, F&A (Former Employee) –  ChennaiMarch 26, 2017
Though at Night shift, it involves with a good work life balance. Confided in the role of a consultant to work in US for a 9 month period. Good facilities were provided until the company was taken over by Accenture.
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4.0
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Productive and fun workplace
Senior Analyst (Former Employee) –  Chennai, TNMarch 23, 2017
Excellent company with great attitude of supervisors. Every day is learning and its joyful. Felt like a family working with people and always had learning feeling.
Pros
Relaxful
Cons
Package
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4.0
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At Zenta
Collection Officer (Former Employee) –  Mumbai, MaharashtraMarch 23, 2017
This was my first job. I was the credit card collections officer.
Calling customers and enquiring about the pending dues and taking payments over the phone electronically was part of my daily routine.

It taught me how to speak to every individual, and connect to them emotionally.
Good supportive management.
A good work culture.
It was difficult to ensure that the set collections target is met consistently every day.
The group of people that was along side and the support of the management. There were three different Mananagers. One was a people manager, who would interfere in every matter and provide help and support.
The second one would take care of the number for the entire process.
The third one would look into the Quality of the numbers met.
Their work and support for each other always set an example for us.
Pros
Management.
Cons
Increment- Salary
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3.0
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Senior Executive
Senior Executive (Former Employee) –  MumbaiMarch 13, 2017
Started as a call center executive and it was a good place to start a carrier. Worked as customer service executive for Chase credit card customers based in US. Responsibility included offering various payment plans for delinquent customer or customers facing financial hardship
Pros
na
Cons
na
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3.0
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Learnt basics & confidence from base level
Consultant for US outbound Sales Program (Former Employee) –  Powai, MaharashtraMarch 2, 2017
Good place to work , had work pressure but got a lot to learn , sales , convincing exposure , management techniques, team management , client mgt , communication skills enhanced, bpo culture enhanced confidence & maturity with time
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5.0
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Good COmpany for Freshers
Customer Service Executive (Former Employee) –  Mumbai, MaharashtraMarch 2, 2017
Spent 8 years
Learned a lot in all aspects
Learned dialers, reports Collections techniques
Good environment to work with amazing bosses
good exposure to the world
Slow growth
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3.0
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Call Centre
Customer Support Advisor (Former Employee) –  Mumbai, MaharashtraFebruary 28, 2017
Started my career, Fun place to be with.
Best Collector Award 2004 January (Collections)
Learnt Voice, Accent and soft skills
Learnt about American Culture and how abouts
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Overall rating

3.9
Based on 100 reviews
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Ratings by category

3.7Work/Life Balance
3.4Salary/Benefits
3.5Job Security/Advancement
3.7Management
3.8Culture