Typical work day is from anywhere between 9 to 10 hours, rotational shifts. Management is as co-operative as possible. The job helped me maintain my communication and problem solving skills at a very high level. Before this job, I never worked in any jobs that required me of any customer service responsibilities, this job helped me and sharpen my customer service ability to the utmost level. The enjoyable part of this job is the job culture that was maintained within the work place.