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Sitel Careers and Employment

About us
As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints.

With 90,000 people working across the globe – at home, in contact centers and within
 – more... MAXhubs – we securely connect brands with their customers over 4.5 million times every day in 50+ languages, driving our clients’ digital CX strategies forward. Powered by our global strength, local expertise and proprietary technologies, we deliver tailored solutions to fit clients’ needs through a consultative, customer-centric approach.

EXP+™, Sitel Group’s Enterprise Experience Platform, is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services, while boosting efficiency, effectiveness and customer satisfaction. EXP+ creates a robust ecosystem by harnessing the power of four connected product families: Empower, Engage, Explore and Evolve.


With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.


Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter.
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See Why Join Us

What is it like to work at Sitel?

3.4
Work/Life Balance
3.2
Salary/Benefits
3.2
Job Security/Advancement
3.2
Management
3.3
Culture

What are people saying about the leadership at Sitel?

Picture of Laurent Uberti, CEO of Sitel
70%
of employees approve of Laurent Uberti’s performance as CEO
CEO Approval is based on 4,649 ratings
4.0
Best place to start your career.
Written by Reservation Specialist (Former Employee) from Mumbai, Maharashtra on June 5, 2020
If you are good at providing solutions and feel like helping your customers this is the best place to start with. The management is really good and helpful .
See Sitel reviews about management

What jobs are available at Sitel?

Top work locations
4.2
Hyderabad, Telangana
4.1
Chennai, Tamil Nadu
4.0
Gurgaon, Haryana
4.0
Mumbai, Maharashtra
Most popular roles
4.6
Sales Executive
4.5
Director of Operations
4.4
Technical Support Representative
4.4
Senior Customer Service Representative
4.3
Assistant Manager

Sitel jobs:

What did candidates say about the interview at Sitel?

Interview experience
Based on 53 interviews
Favorable
Interview difficulty
Based on 51 interviews
Medium
Interview process length
Based on 50 interviews
About a day or two
See Sitel interviews