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SITA Employee Reviews for Customer Service Representative

Job Title
Customer Service Representative1 review
Location
India1 review
Ratings by category
Found 1 review matching the search
See all 363 reviews
4.0
Job Work/Life Balance
Salary/Benefits
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Job Culture
SITA (Society International Telecom Aeronautics)
WNS BPO:

The process was about conducting the survey for the SITA customer. working on their feed backs.We as a team believed in Customer Satisfaction C-SAT.I enjoyed creating a good rapo with my clients and the service managers from different countries

Airtel:

Pre-paid call centre Solve customer queries. Learnt marketing strategies, technical issues,Escalation’s, irate customers.Very cool team, supportive. Enjoyed Irate customers and queries, different local languages.

THE PIONEER'S:

Schemes, targets, areas, registrations closings.face challenges while marketing,Managed team of 5 to 6 head counts, Approaching the first client for selling the software product was little hard but enjoyed.







Pros
Believe in Team Work, Independent decision, Time bound, Prioritizing & Organizing, Workaholic, Perfectionist, Brain waves, Multitasking, Efficient and productive.
Cons
Possesivness
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Overall rating
3.8
Based on 363 reviews
5
111
4
118
3
94
2
24
1
16
Ratings by category
3.7
Work/Life Balance
3.6
Salary/Benefits
3.2
Job Security/Advancement
3.2
Management
3.5
Culture
SITA Reviews by Location