Productive and Fun Work place
CSA-Profile Assistance to Service Managers (Former Employee) – Pune – June 16, 2013
SITA (Society International Telecom Aeronautics)
The process was about conducting the survey for the SITA customer. working on their feed backs.We as a team believed in Customer Satisfaction C-SAT.I enjoyed creating a good rapo with my clients and the service managers from different countries
Pre-paid call centre Solve customer queries. Learnt marketing strategies, technical issues,Escalation’s, irate customers.Very cool team, supportive. Enjoyed Irate customers and queries, different local languages.
Schemes, targets, areas, registrations closings.face challenges while marketing,Managed team of 5 to 6 head counts, Approaching the first client for selling the software product was little hard but enjoyed.
Believe in Team Work, Independent decision, Time bound, Prioritizing & Organizing, Workaholic, Perfectionist, Brain waves, Multitasking, Efficient and productive.