Application Developer, Bug fixing and Maintain ace (Current Employee) – India,pune – July 31, 2017
The work process is very well balanced . Typical day goes by different issues or bug fixing or code enhancement request . I learned to analyse the issues very well by understanding overall work process flow, including different technologies. Most enjoyable part of the day is interacting with BA's and gathering requirements .
Operations Officer - Customer Service (Former Employee) – Hyderabad, Telangana – June 16, 2017
• Streamlining various strategies like : o Mapping client’s requirements and providing them with best banking solutions to suit their needs. o Handling customer centric banking operations & ensuring satisfaction by achieving delivery & service quality norms o Interacting directly with clients and redress queries & issues to their optimum satisfaction & resolving crucial & pending complaints at the branch involving close interaction with HO o Expand existing relationships for a wide range of banking products / services o Cross selling o Implementing competent strategies with a view to penetrate new accounts & expand existing ones, meeting pre-determined business objectives o Maintaining healthy business relations with high net worth & corporate / institutional clients, ensuring high customer satisfaction matrices o Providing advisory services to corporate & high net-worth customers on substantially improving funds management and profitability o Ensuring that the branch received satisfactory ratings in statutory, regulatory & internal executive office audits
Senior Officer - Retail Banking Division (Former Employee) – New Delhi, Delhi – May 23, 2017
Good team members and all of them had a vision to help this bank grow bigger. Customers were also very happy and always looked at giving feed back to help the bank grow. CEO was also very helpful and always helped the team in need of crisis.
Storage Administrator (Current Employee) – hyderabad – November 16, 2013
i work as in after hours support as i am working for canadian bank. I learned good management here in scotia, i got less intraction with my co workers as most of them are working from onsite, KT is not good as a result i faced problems in starting days. after 6 months its been so easy of my work.