check network alarms ,work on new and existing faults , Proactive supervision of all Transit Internet related alarms for customers, peers and backbone links.
Troubleshooting and full ownership of any network fault until service restoration, through strong interlocks with carrier, customer facing teams Field services, Global Network Support, Regional Planning and implementation teams.
Notification and Escalation procedure through process, to keep Orange Business Services network updated.
Replacement of Hardware cards on routers Like SIP,SPA,RSP,PRE card & Tracking of RMA on Cisco portal.
salary, limited option to grow