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Mphasis Employee Reviews for Technical Support in Mangalore, Karnataka

Job Title
Technical Support7 reviews
Location
Mangalore, Karnataka7 reviews
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Featured review
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5.0
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Relaxed work no pressure and all.
awesome work experience in mphasis,

good job security.

good management.

and job culture also good.

overall very good company to work..
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5.0
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Customer support Executive , handling multinational company client in USA, Shift Hours working night shifts was the hardest part.
Attending complicated issues is the most enjoyable part of the job
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5.0
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had a great time working in mphasis more than a year,was in a very supportive team,no issues with salary or incentives ,i would give 5 stars for the company.unfortunately our project got shut down
Pros
excellent team support
Cons
less lunch break
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3.0
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Recommended for starters, very fun environment to work in, lots of internal competition among colleagues and hard work is always rewarded, very ambitious company
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3.0
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went on trips with colleague
technical knowledge inproved
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4.0
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I improved, communication skills, probing skills, got patience with callers, learned how quick we should be and how attentive on call, learned culture of USA, learned technical knowledge of computers, some applications. etc.
management is okay, they manage productivity nicely.

hardest part of the job is taking calls back to back and creating documents mean time by keeping all updates, data, troubleshooting steps, follow up's in mind.

enjoyable is taking calls, talking to business partners over the phone, resolving issues, having fun on floor.
Pros
two week off per week
Cons
heavy call flow
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4.0
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Love to work in an environment which is challenging.
Had good time with co workers
Pros
Boa
Cons
short breaks
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5.0
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Management good ,good environment,fun and lot of activity around
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