associate in NATGEN (Former Employee) – Mangalore, Karnataka – September 3, 2019
Helped me to better communicate with the agents. It was quite useful as one comes to know a lot about the process and how the business runs . We had our own targets to complete everyday and that made us confident and ambitious .
Customer Support Officer (Former Employee) – Mangalore – January 15, 2019
Process was systematically managed.... And the company had help desk for it's employees so that if employees had any queries they can clear it. Easy to manage professional and personal life.,as the company provides proper leaves and shifts prior.
Tech support (Former Employee) – Mangalore, INDIA – March 11, 2018
Productive and fun work place. I'm very lucky person who worked with Mphasis. I started my career from this company, the most i learned in this company is patience, how to convince the customer when issue has not resolved and how to manage the things when it goes reverse.It provided me with a good communication skills, by giving good quality respond.
Awesome Management, Friendly and helpful colleagues, nice environment, Good place to learn, Team work, mentoring each other, training juniors, entertainment for the employees, only drawback is the salary.
Customer Support Officer (CSO) (Former Employee) – Mangalore, India – October 16, 2017
Being my first job I wasn't very confident and was scared I would mess it all up but I didn't and I'm glad. My trainers were the best and gave me confidence to work and improve my skills. I wasn't much of a talker but it was a BPO so my job really, was to talk! My trainer made it easy for me. I learned a lot of things there as a beginner and liked what I did there. The targets weren't hard to reach and once we had are targets met we were free to relax, no pressure. All in all it was a good place to start.
It was a best place for me to develop my technical skills as well as communication skills.
Technical Support Engineer (Current Employee) – Mangalore, Karnataka – September 12, 2017
It was a best place for me to develop my technical skills as well as communication skills. since it was my first job i felt very secure and confident .and i feel it was a blessing being a part of the Mphasis Company