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Jio Employee Reviews for Customer Service Representative

Job Title
Customer Service Representative20 reviews
Location
India20 reviews
Found 20 reviews matching the search
See all 1,438 reviews
3.0
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After 2 centre getting shut down, management expects 50 people to handle entire India's customers. There is no practical increments in salary, however as per the records employee is suppose to get hike.
Pros
Only the brand name.
Cons
No skill development, no time management, salary differences, no hike, people with hike are waiting for arrears since months.
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5.0
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it is very interesting company. it makes life good for person.in this time it is good to do job in jio company because it makes the life easy to live or survive
Pros
free lunches
Cons
long hours
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5.0
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I am working as a store team, finance team, CSD team main part of customer service department and sales associate. Handling distribution and market visit and corporate account services at jabalpur area.
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5.0
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Good place to work, everything is okay......................................nice place to work, i will never face any challenged help & supporting staff..
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5.0
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Reliance jio provide best experience to customer and doing very fast growing business in pan India , i am glad to work with reliance and proud as part of him
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2.0
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They said during interview will prohide on payrol but didnt provide working nature will be in office it will br 80% official and 20% sales entirwly were in feild like dogs for sales
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5.0
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It was wonderful working for jio. Learning new things and improving skills was another most important.i was handling much work with pressure, that made me to do work easy later.
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3.0
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I am looking for Customer Handling but no increment and No progress for future. No Promotion and H R Policy was not good. Employees not satisfied this organization.
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4.0
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I am working at Reliance Jio Infocomm full-time (More than a year)
Pros

Really a very good platform for freshers and people who have keen interest in learning things from basic.

Cons

You have to follow up with every other team to get your workdone. Things have to be managed on your own even if its not your department who has to look after it
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5.0
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Here i learned how to take inbound calls.
How to handle multiple clients.

Responsible for providing results to end users.

Telecommunication Process.
Pros
Friendly Environment
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3.0
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As per my experience no any life security and life balance for work level and management are not good all are no happy and friendly culture.Only for Brand and no good salary and better opportunity for growth
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5.0
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At present we have our difficult days
I learn that company need all rounder man who do every thing which is there departmental work or not

With all I do my all work

Work culture good at my place

A hardest part of this job that you have always a risk that come in behind every time but its a common thing which have in every job

I do my departmental work with very grate full and its enjoyable every time.
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5.0
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Nice place to work and processes was way simple then any other telecommunications industry. Mine experience with hii was good.love that place but due to some reason I have leave it
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4.0
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Working on jio pvt ltd, we can build a careers but the thing i never like is least salary packages, and no facilities like petrol allowance and mobile allowance, etc...
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5.0
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1.typical day at work
My day starts in office at 10' o clock

2.how to do thoroughly scrutinize the client's documents and not to avoid the bureacacy.

3.Jio has a sound and good management where they help the us when we are stuck at something and motivates us to work harder.

workplace culture is excellent where the employee work as a team and keep their ego aside and work together to achieve the targets
Pros
Free lunch and Snacks daily
Cons
lack of coordination and control between the mangers
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1.0
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Role value matrix could have been better and appropriate support to be extended by HR and officials. Professional approach in dealing with employees can make this organization better.
Pros
Salary
Cons
Culture and Management
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4.0
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Good place to work but they promote very late.Other Facilities are good enough .cab facility is good . the enviorment is better.but you cant grow yourself there in very less time .
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4.0
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Head Project Management at Jio

Immense exposure in set up of Reliance Jio 4G


Responsible for:

- Programme Management

- Customer Services

- Digital Wallet Operations

- Contact Center
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3.0
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good working environment but very busy and hard working schedule i have learned much coworker is very friendly management is employee caring
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3.0
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I learned how to deal with the customers,giving service etc

Management was not so good


Hardest part is to handle the irate customers.
Pros
None
Cons
None
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