Hutchison 3 Global Services Employee Reviews

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5.0
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3 global services
quality coach and auditer (Former Employee) –  Mumbai, MaharashtraFebruary 19, 2018
worked in customer service, later moved to retention's. i was given a opportunity to work on my skills and later got promoted to a auditer and quality coach.
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4.0
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Fun Place Fun People
Secondment Trainer (Former Employee) –  Mumbai, MaharashtraJanuary 31, 2018
-Creativity at its best
-Loads of Fun activities
-Decent Pay outs
-Too much work politics
-Long hours
-Less Flexibility
-Strong Learning and Development
Pros
Strong L&D & Creativity
Cons
Management and work politics
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3.0
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A fun work environment with professionalism.
Customer Care and Sales Associate (Former Employee) –  MumbaiDecember 4, 2017
Learned a lot about the UK telecom sector. Contracts renewals and sales of new contracts were part of my job. A typical day at work would involve communicating with customers via phone or chat about selling add-ons, renewing contracts, selling newly launched company products.
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5.0
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Fun and amazing place
CUTOMER CARE REPRESENTATIVE (Former Employee) –  Pune, MaharashtraNovember 16, 2017
Amazing place...... Good ambiance.....great people....work pressure....but was fun handling the pressure.....one of the best company to work with.....
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4.0
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A fun but hectic place
Advisor (Former Employee) –  Malad, MaharashtraAugust 30, 2017
Hutchinson is a call center and and i was an advisor catering to Australian customers, the timings could not be helped, the ratings depended on the clients and sometimes it was cruel as you would do everything yet the customer would give you a bad rating as the work is not done.
Personal life was a 50 - 50 chance as some could go out on a 2 day off or some could not, falling sick as the time shifts did not agree was common, they have a canteen with fresh food and facilities to rest.
Salaries were a bit less and they were a little stingy but since tech mahindra came in the salaries as well as the services provided by the company were dull.

But overall a good work place and enjoyable environment
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3.0
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Na
Operations Manager (Former Employee) –  Pune, MaharashtraJuly 18, 2017
Amazing place to work at - Completed 10 wonderful years. Was part of the pilot batch when we started operations in Pune. Have got an opportunity to grow in the organisation from Team Leader to Operations Manager
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4.0
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Decent Workplace
Customer Service Advisor (Former Employee) –  Malad, MaharashtraJuly 1, 2017
It offers a decent salary but as it has Australian process the office timings were little inconvenient.Senior staff was helpful and cooperative.Good incentives
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5.0
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Good Company
Customer Service Executive (CSE) (Former Employee) –  Mumbai, MaharashtraJune 18, 2017
Wonderful Company to work with. People around the company are helpful. Treats employees well with respect. All in all, working with 3 Hutchinson is good.
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5.0
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Na
Customer Relations Advisor (Former Employee) –  Pune, MaharashtraJune 8, 2017
Its a good company to work with. You will get to learn lots of things. Everything was great like salary,incentives etc... Unfortunately that company was over took by Tech mahindra later
Pros
Na
Cons
Na
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4.0
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Fun place to work
Lot of opportunities and learning
Believes in developing the employees for greater opportunities
Is a learning organisation
Great processes and policies
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4.0
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Best customer services organisation
Team Leader, Operations (Former Employee) –  Pune, MaharashtraMay 4, 2017
- Tight deadlines and schedules
- Continuous process improvement
- Customer centric
- Participative management culture
- Rotating shifts
- 24*7 working environment
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5.0
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Good Salary and facility
TEAM LEADER (Former Employee) –  Mumbai, MaharashtraApril 17, 2017
This is a call center that caters to various sectors.
I used to work in telecom sector servicing Vodafone customers in Australia. Though the working hours were odd the facilities were exceptional. e.g. At 3AM you could get a wholesome meal in office.
The management was very supportive and very well knowledged about the process.
Overall a great place to work in
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4.0
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Good Place to work with but target oriented
Team Leader - Operations (Former Employee) –  Pune, MaharashtraApril 14, 2017
Good Place. Good Money.Target oriented. Retention is the best department and the toughest one. Person who can survive here an do wonders anywhere. Great incentives.
Pros
Good Incentives
Cons
very target oriented
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3.0
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A challenging job profile that kept me on my toes
Assistant Manager Training (Former Employee) –  Pune, MaharashtraApril 10, 2017
I was associated with the Learning and Development Department and the Training Department of Hutchison Global Services. I worked as an Assistant Manager, Training and my typical job description required ensuring day-to-day process and soft-skills training needs for new hires, existing staff at all levels.Work-hours were long, although we were required to work as per a 9-hour shift. I was nnot able to manage a healthy work-life balance.
Pros
An exciting work place
Cons
Long hours and low salary
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5.0
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Great place to learn
Customer Relations Lead Advisor And Mentor (Former Employee) –  Mumbai, MaharashtraApril 1, 2017
Great management great people learnt a lot about a lot of good things and bad things helps you grow as an individual introduces you to life after school or college but the best place to work at
Pros
Management
Cons
Growth Opportunities
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3.0
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Money
Sales Advisor (Former Employee) –  Pune, MaharashtraMarch 27, 2017
This company is a sales based company. The only USP is you can earn a lot of money. You can play with the incentives and make money out of it. It was good while it lasted.
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5.0
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At Hutchison 3G
Customer Service Officer (Former Employee) –  Mumbai, MaharashtraMarch 23, 2017
I started working as Customer service advisor. Attending the customer complaints about the services and providing satisfactory resolution.
The best part of the job was, I had been given the tools to identifiy the issue and provide end to end resolution to the customers.
The management was very service oriented and cutomer friendly.
The best work culture I have ever come accross.
The hardest part was the challange of over achieving the set target, since every one would deliver their best and were more than happy to be a part of the organisation.
The work culture and the atmosphere which helps and motivates everyone to do their best and along with a great salary package and incentives.
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4.0
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Hutchison 3 Global Services
Sr. Customer Excellence Advisor (Former Employee) –  Vite, MaharashtraMarch 18, 2017
The best company i have worked so far. Lively environment and work culture.
The best of the management untill Tech mahindra took over the company and they started Laying off the employees.
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4.0
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Best place to be
Tech Mahindra business services formally 3 as a brand focused on being the 'best place to be' in the ITES space. 3 was known to be young, dynamic & flamboyant. Excellent work culture & ensure its employees were well compensated. Good employee centric policies & managed work life balance beautifully.
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4.0
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Nice work place
Senior Executive (Former Employee) –  MumbaiMarch 13, 2017
It was a good organisation to work with. Very nice employee policies and a MNC culture which helped individuals to learn lot of things and grow as an individual.
Pros
Lot of additional facilities
Cons
na
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Overall rating

4.2
Based on 131 reviews
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