A wonderful place to work with a view of the hills on the 19th floor.
I have given my 100% on every day I worked at Hexaware. The ambience of the floor indulged me to work without any interruptions and disturbance. I was a part of a team of blended advisors whose competent strategy were to smoothen the demand for inbound and outbound calls.
Out of all the things I learned the most important was that every customer interaction should be resolving and enjoyable as it is to provide optimum service to both the company and for the customer.
About the management, they are employee-oriented and prioritized our issues for a happier environment on the work floor.
The hardest part of the job was that during heavy call flow, the breaks were unbiased and I still tried to maintain our temperament as it was the need of the operations.
The most enjoyable part of the job was that there was a television on the floor which helped feel relaxed and there was even a pool table in the cafeteria.