Firstsource Solutions
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Firstsource Solutions Careers and Employment

About us
Firstsource is a leading global provider of business process management services. Founded in 2001, Firstsource ranks third in BusinessWeek's "Hot player" list of offshore outsourcing companies. It operates on a global delivery model which includes over 15,000 employees across India, US, UK, Argentina and the Philippines. Firstsource is listed on India's – more... leading stock exchanges, the National Stock Exchange (NSE) and the Bombay Stock Exchange (BSE).

Firstsource provides services across the customer life cycle that cover:


Customer Acquisition

Customer Care

Transaction Processing

Billing and Collections

Business Research and Analytics


We offer customized business process management solutions across key industries:


Financial Services

Telecommunications and Media

Healthcare


Firstsource has over 70 global clients including several Fortune 500 and FTSE 100 companies. Our clients include:


3 of the 5 largest US banks

6 of the 10 largest US credit card companies

Leading UK media company

Top 5 UK bank

3 Fortune 100 healthcare companies

2 of the world's top 10 telecom companies

India's largest private retail bank
 – less
See Why Join Us

What is it like to work at Firstsource Solutions?

3.3
Work/Life Balance
3.1
Salary/Benefits
3.1
Job Security/Advancement
3.1
Management
3.3
Culture

What are people saying about the leadership at Firstsource Solutions?

60%
of employees approve of CEO’s performance
CEO Approval is based on 1,082 ratings
4.0
Salary
Written by Senior Quality Analyst (Former Employee) from Bangalore, Karnataka on April 18, 2020
They need to be change management policies in so many areas, like admin and it department
Company should take outside. For fun

They need to be change R&R Awards differentl cash prizes and gifts
See Firstsource Solutions reviews about management

What are the top-rated locations & roles at Firstsource Solutions?

Top work locations
4.3
Thane, Maharashtra
4.3
Jalandhar, Punjab
4.2
Bhubaneshwar, Orissa
4.2
Navi Mumbai, Maharashtra
4.2
Indore, Madhya Pradesh
Most popular roles
4.6
Administration Executive
4.5
Quality Analyst
4.5
Analyst
4.5
Senior Technical Support
4.4
Deputy Manager

What did candidates say about the interview at Firstsource Solutions?

Interview experience
Based on 123 interviews
Favorable
Interview difficulty
Based on 124 interviews
Medium
Interview process length
Based on 116 interviews
About a day or two
See Firstsource Solutions interviews