DBS Bank
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DBS Bank Employee Reviews for Customer Relations Representative

Job Title
Customer Relations Representative2 reviews
Location
India2 reviews
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Found 2 reviews matching the search
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4.0
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Work lif balance
DBS is a singapore based bank and has very less opportunity for the its employees because of very less branches in India.
It is more into HNI clint servicing.
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5.0
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officer payment customer relation
. managing operational activities on bank branch counter
. servicing customer for their requirements, queries

• Currently working as Project Leader on Grid base CTS installation & implementation project. Co-coordinating with NPCI-CTS Vendor for proper installation with help of IT support. Training other branch operations staff for CTS process and ensuring their smooth functioning.

• Managing the entire clearing operations at service branch level and ensuring error free transactions.

• Maintaining & reconciling all suspense ac at branch level and report to central reconciliation team.

• Co ordination with RBI for new circulars and necessary process improvement in audit prospective.

• Ensuring BAU is getting processed as per defined CSA.

• Co ordinate with IT support team for necessary changes & improvements in Core Banking solution.

• Suggest branch ops head & management requires process improvements.

• Support function for branch for daily activities.

• Customer services at branch counter for their regular transaction processing.
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Overall rating
3.9
Based on 468 reviews
5
135
4
200
3
92
2
27
1
14
Ratings by category
3.5
Work/Life Balance
3.7
Salary/Benefits
3.5
Job Security/Advancement
3.5
Management
3.6
Culture
DBS Bank Reviews by Location