CSA (Former Employee) – Delhi, Delhi – January 23, 2019
Non-supportive and poor management, no personal and work-life balance, learning is good though. Not an employee friendly company anymore. payouts are not transparent and when asked for clarification they just try to ignore.
Sr.Process Analyst in collection-Operations (Former Employee) – Noida, Uttar Pradesh – January 4, 2019
I had a excellent experience with metlife gosc more focused on employee security and female safety. Management is excellent will treat you the same level beat Avp Vp or pa. Same culture for all. I love this organization.
Confidential (Current Employee) – Bangalore, Karnataka – November 29, 2018
Good company. Good Employer. Satisfied . Nice work culture. Their is nothing to change, but they should keep up the good work. Amazing culture, great benefits, great pay, good opportunity to learn Salesforce and awesome people and management.
Convergys in my mind is one of the best workplace to learn and widen the skill scope. Its been 2 years and I have improved a lot when it comes to understanding Microsoft product and its design. I really like to work culture here as there are resources who would go out of scope to look for resolutions and are great at problem solving.
Human Resources Trainee (Former Employee) – Bengaluru, Karnataka – October 1, 2018
As an HR trainee, I was exposed to multiple aspects of the recruitment and selection process. Good teams and good work culture. The managers are very approachable and provide excellent guidance throughout.
Sr. Customer Care Executive (Former Employee) – Pune, Maharashtra – September 22, 2018
Spent almost 6 years now in this company. Love working here and will continue to work if i get good opportunity in future. The people management is very nice. It makes you feel working in a happy and secured environment.
Technical Support Associate (Former Employee) – Bengaluru, Karnataka – September 16, 2018
I worked in convergys for AT&T process which is US based. I found the work atmosphere extremely cool and celebrating. The floor was always full of Fun activities as well as mass work production simultaneously. It is so far the best work culture I have witnessed.
Sr. Manager, Call Quality (Former Employee) – New Delhi, India – September 14, 2018
Sky is the limit in this organization. I got 4 promotions in 13 years and 2 lateral moves. The organization keeps the customer first and operates from there. Salary corrections happen automatically every year in addition to appraisals.
Technical Support Associate (Former Employee) – Bangalore Urban, Karnataka – August 29, 2018
For a fresher who wants to start their career in a customer Service sector industry, Convergys is the best place to start. The company has very strong work ethics, very supportive colleagues, they care about their employees, they organize periodic Rewards and Recognition events and the atmosphere is very professional. It is a solid place to build your career.
We all need money, so this is the place, to plan for career change while earning. You learn the nuances of working and dealing with management. With respect to growth, the salary is capped at all levels, so enquire an employee before joining.j
Senior Client Support Associate (Former Employee) – India – August 16, 2018
At convergys I worked for AT&T which one of the largest telecommunications company in the USA, I provided support for Fiber Internet bundle package which included VoIP and Internet TV along with fiber internet.