Convergys Employee Reviews

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Enjoyed working with this company
Quality Advisor (Former Employee) –  Bangalore, KarnatakaApril 21, 2018
Enjoyed working with this company but unfortunately could not continue at that time, but if given a 2nd chance will definately recommend to join this company.
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Completely satisfied
SALES ASSOCIATE (Former Employee) –  BangaloreApril 19, 2018
Bravo,
Every thing was up to the mark .
Excellent management.
Very good culture
Nice colleagues, friendly environment all most all supportive ,
Pros
Free Snacks
Cons
na
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Its a great organization to work with
Technical Associate II (Former Employee) –  IndiaApril 18, 2018
Its a great organization to work with. Has achieved world class clients to business with. Provides a great transportation for the employees.
A great work environment.
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Exposure to opportunities
Technical Support Officer (Former Employee) –  Pune, MaharashtraApril 17, 2018
A good company to work.
Working in Bose is like having a good exposure to new challenges and responsibilities.

The management is mature and cooperative.
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productive and fun in work place
Technical Support (Former Employee) –  BangaloreApril 11, 2018
Convergys is one of the top MNC's that gives the best platform to grow in ITES industry.The work culture is competitive with fun in work place. It gives scope to learn at the same time while working with the help of assessments to be completed by employess.
Pros
very efficient management, competitive work culture
Cons
short breaks, odd working hours and random change in shifts
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Fun and cool working environment
Technical support associate (Former Employee) –  Gurugram, HaryanaApril 10, 2018
Worked on technical issue and learned lot here.

Entertain the US and Canada customer regarding their computer problems and troubleshoot the issue.
- Resolving issue related with windows OS 7, 8, 8.1, 10.
- Issue related with office 365 , outlook etc.
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Good company to start working with
Software Quality Analyst (Former Employee) –  Hyderabad, TelanganaApril 3, 2018
Good company to start working with...as a software analyst, I had lots of good opportunities to work as team and contribute... people were very friendly and team oriented culture
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Good Place
Role Customer support (Former Employee) –  Mumbai, MaharashtraApril 3, 2018
Good place to work,

Provided the exposure to step up and understand global business.

Super work culture and Management.

Enjoyable part of work was fun activities along with job.
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Good workplace
Customer care officeri (Former Employee) –  Pune, MaharashtraMarch 28, 2018
I have worked with this organisation for 2.5 year's and the environment of the organisation is so good. This was my first job where I have learned so many good things related to personal growth.
Pros
No free facilities
Cons
9 hour's
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Initially it was good organisation...lost it afterwards
Senior Customer Care Officer Comcast (Former Employee) –  Gurugaon, HaryanaMarch 28, 2018
No work life balance. Rotational shift. No growth opportunities at all. Less pay. Could have better pay structure. Location is biggest issue in Gurgaon as Bestech even 1 hour run from Gurgaon.
Pros
Annual parties when I was working 6 years back
Cons
Could have better pay structure
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Job Summary
SR. CUSTOMER ASSOCIATE (Former Employee) –  IndiaMarch 21, 2018
This was my first job as a fresher and amazing place to work and learn how to work in the co-operate world. Learning new things was fun and understand the work culture was hard.
Pros
Na
Cons
Na
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Fun, Friendly and fast paced
Customer Service and sales Executive (Former Employee) –  Gurgaon, IndiaMarch 19, 2018
Very Supportive environment with friendly managers and supervisors.
Lots of fun activities to motivate the employees and keep the work environment active.
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Productive and fun work place with a TV on all stations
Technical Support Associate (Former Employee) –  BangaloreMarch 18, 2018
Overall rating good, well behaved and friendly colleagues, fun workplace. Salary structure is real bad and beginners take home a meager salary. The hardest part of the job was sticking to the breaks, two 15 minute breaks and a 30 minute break.
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very nice organisation to work. friendly environment.
CSA (Customer Service Associate) (Former Employee) –  Thane, MaharashtraMarch 15, 2018
management very good.
workplace culture excellent.
very nice organisation to work.
friendly environment.
Job security
Good incentives
working hours good
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Productive environment to work in
Sr. System Engineer (Current Employee) –  Pune, IndiaMarch 14, 2018
Good company to work with as they provide flexibility for application support engineers to work remotely.
Good understanding with the team even though everyone works remotely.
Pros
They have pick and drop for their employees who are into customer care deptt.
Cons
Nothing as such
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Work blended with fun
Customer Support Associate (CSA) for Optus (Former Employee) –  Thane, MaharashtraMarch 12, 2018
Convergys, the world leader in Business Process Outsourcing is a great platform for individual development. One can get to have a taste of various cultures. Work at Convergys is fun-filled and reward driven.
Pros
Better Facilities
Cons
No Cons yet
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na
Customer Service Representative (Former Employee) –  IndiaMarch 11, 2018
I worked full-time

Pros

great work culture and lot to learn

Cons

Pay scale needs to be bit more.

Advice to Management

Management is doing great for employees, only thing is pay scale needs to be bit more.
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Experienced in Office administration and Research Analyst in BPO.
Sr Research Analyst (Current Employee) –  Banglore,IndiaMarch 11, 2018
Responsibilities
1.Research in Dun & Bradstreet for UK & Ireland business clients
2. Long Reporting for case files of existing clients
3. Coordinating & assigning work for team members
4. Family Tree creation of existing companies
Pros
Free Lunch
Cons
8hours only
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Good to start with
Sr. Technical Support Officer (Former Employee) –  Gurgaon, HaryanaMarch 7, 2018
It's a complete employee satisfaction company you can even participate in different extra curricular activities or events which are organised by company, every year employee appreciation day was celebrated 5 day working environment and the good thing is the management was friendly you can walk up to any one according to your level and the best thing is transport was very safe in Convergys and you'll get salary at the end of every month without any delay, And they count working days from fiscal to fiscal suppose 20th January to 21st of February, this means you are getting 10 days salary in advance . .
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Fun place to work here
Technical Support Associate Tier 1 (Former Employee) –  Haryana, IndiaMarch 6, 2018
if you're looking your very first job this is the one to go for.

It's :-
- Productive and competitive environment gives you various opportunities where you can show your capabilities
- Good career advancement
- Friendly managers
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Overall rating

3.5
Based on 13,374 reviews
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3.3Work/Life Balance
3.4Salary/Benefits
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