Here to help
Information from Concentrix:
Responses from Indeed users:
Concentrix Employee Reviews for Customer Service Representative
Customer Service Representative324 reviews
Found 324 reviews matching the searchSee all 24,822 reviews
Indeed Featured review
The most useful review selected by Indeed
Overall good experience.You can join the same in initial stage and you can also pursue higher studies or you can learn a new skill that can be good in long term.Salaries Management support and other benefits are very good in comparison with other BPOs.
Cnx is basically a fast-paced working organization that is focused more on making business than it's employee's well-being. If you are a person who doesn't care about your family & friends much, then you should definitely consider working at Cnx. Leaving behind the negative aspects, there is some positivity as well. If you are extraordinary, then in no time you can move up the ladder in your Career Level. Think before you take your first step in the BPO industry. The way back can be very painful.
Growth Opportunity, Salary, Friendly employees
Rotational Shifts, Split Week-offs, Work-Life balance, Breaks available as per the management in the 9:30hrs shift.
Worst company don't ever join ... Very less salary more stress more work more politics managers are like goons waste company so far HR needs bribe managers needs beautiful girls that's it
Everything is cons in this company
One of the worst companies in bangalore to work with sad environment sad crowd and sad ppl no proper cab provided no food coupons salary not paid on time and no fun ppl there it's only work that's it no fun in working there it's the worst company to work with and I don't want such a pathetic company
Concentrix is employee base company they listen to employee and sliove their issue like they are part of their family. Major point is that don't go with SBIC Process because I realize that their management is not good in particularly SBIC Process but culture is awesome.there was not any enjoy, 9 hours job and team leaders are forcefully done overtime,even he does not have information about procedure for resignation.yes i learn so many good things like communication and work in professional world, how to behave with higher authority, some skill i learn after joining concentrix which will helpful in my next adventure. in short, i would recommend to not to go with SBIC Process but you can go with Axis or any other service in concentrix.
this was my first job after I graduated college. Good thing about working on a BPO was you can practice your communication skills and be more confident in expressing your thought in English. Here is where I started enjoying talking to the customer and providing extra mile service if needed.