Citrix Systems Inc.
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Citrix Systems Inc. Employee Reviews for Technical Support Engineer

Job Title
Technical Support Engineer14 reviews
Location
India14 reviews
Found 14 reviews matching the search
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5.0
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Good company with indecisive managment
It is avery good company , however, the current number of chnages and there frequency is nonsense . They don't give a feeling of stability to me. There is also mis managment and cost cutting .
Pros
free lunch
Cons
confused management
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5.0
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Great learning
Great place to work if you like working on complex problems and solutioning them. Brilliant work life balance. Could not ask for more as an IT guy..!!!
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5.0
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Na
Citrix Systems, Inc. is an American multinational software company that provides server, application and desktop virtualization, networking, software as a service, and cloud computing technologies
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5.0
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Fun workplace with lots of Learning
As a Technical Support Engineer, We received a lot of challenging Situations on day to day basis which was the best way to show your potential as a Fresher. Lot of Trainings, Cutting edge technologies and Tremendous Learning.
Pros
Free Food, Trainings
Cons
Long hours
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5.0
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Awesome place to work
Great products, nice ambience, amazing mentors and colleagues, and the best thing is lot of perks and free services like cab,food,internet and much more.
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5.0
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Great work
. Feel Great to work
.Prominent and quality of work is awesome

.Recognition is fast

.Good leadership of the management

.Friendly Environment
Pros
company provides Everything
Cons
usual Hours
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5.0
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Good working atmosphere
Have learned networking product Netscaler and its integration with storefront and web interface.

Learned SSL VPN tunnel and use Netscaler for remote access
Pros
Transport and food facilities
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4.0
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Good place to work
Great place to learn and grow.
Friendly co-workers who are always ready to help.

Detailed training's.

Work pressure: Medium.

Many administrative overheads.
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5.0
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productive workplace
A typical day at works very interesting and enjoyable. I loved what I did. Management style was also very well.work environment was very productive and encouraging
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5.0
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Great company to work. Willing to re locate
Working as Senior technical support engineer and expertise on Products Xendesktop xenapp provisioning services edgesight
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4.0
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Experience With Citrix
Typical Day Work-

As a Lead, Responsibility for Red Account, Escalated Cases, Cases progress, Check on the aged cases of Engineer.


Work closely with Escalation Team - XenMobile


What I've Learned -


With Citrix, i've been working for 3 years now and worked on various products, like Netscaler Gateway, Storefront, Webinterface, XenMobile, that has made me an expert in Troubleshooting Citrix Product and can provide support to end to end architecture.


Management:


Mangers posses strong work ethics and have been a great inspiration to work with them.


Hardest Part of Job:


Keep your self updated with all the latest version behavior, product bugs



Most Enjoyable Part of Job:


Troubleshooting various different issue, learning and assisting other colleagues, Finding new issue and resolving them - thinking out of the box - Assisting team.
Pros
Working Environment, Facility of food and beverages - on house. Transport facility.
Cons
Night Shifts.
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4.0
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Fun workplace
-Nice team
-Lovely workplace

-Learned lot many things- technical and management also
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5.0
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Fun Place
Place to grow and enjoy
New Learning every day

Challenges every day

Relaxation
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4.0
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Productive and fun place to work. The exposure to technologies is awesome
The best part was the rang of products one gets to work with. I didn't just learn the product group that I supported, but almost the whole range of Citrix products,. That's a good feeling.
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Overall rating
4.0
Based on 557 reviews
5
207
4
201
3
105
2
24
1
20
Ratings by category
3.9
Work/Life Balance
4.0
Salary/Benefits
3.4
Job Security/Advancement
3.4
Management
3.9
Culture
Citrix Systems Inc. Reviews by Location