Capita PLC

Capita PLC Employee Reviews

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5.0
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good
Executive Content Writing (Former Employee) –  Kalyani Nagar, Pune, MaharashtraFebruary 20, 2020
work environment is relaxed and there is lot of fun at work. work is tracked at all times using EXION. But that is not a major problem.People are helpful and cooperative.
Pros
corporate culture
Cons
Exion - time tracker at work
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1.0
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Low salary and not Satisfactory
Associate for a Utility Process (Former Employee) –  Bengaluru, KarnatakaFebruary 9, 2020
The salary paid is really worse than any small company. Even though a person has any number of years of experience, the salary is only 17000. They have to change that or else the attrition will be too high. There was problem from cab to cafeteria and the management never listened to the employees, i would never recommend this company as it is not at all employee friendly.
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5.0
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A Great work Culture
Sr. Insurance Executive (Former Employee) –  Vikhroli, Mumbai, MaharashtraFebruary 4, 2020
They work for their employees, they think for betterment. Not just grill their employees, strictness is in every organisation. One will feel of working in corporate not in fish market, a company with proper management and set process.
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2.0
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Average company
Accounts Analyst (Former Employee) –  Vikhroli westFebruary 4, 2020
I had a really bad experience with this company no better opportunity, favouritism, no job security.. no support from HR and higher management ... Changes rules according to there convenience
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5.0
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it was a good experience for fresher
Senior executive at Mumbai (Former Employee) –  Mumbai, MaharashtraFebruary 3, 2020
its a good start for the fresher to start a career with this company.
work life balance is very good
opportunity is very low as its a captive
managers are slightly helpful
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5.0
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Capita Plc company
Process Lead (Former Employee) –  PuneFebruary 2, 2020
It was very nice working with capita.
People in capita were really very helpful and supportive.
I believe capita is only company which provides training to the new joiners in a very fruitful way as there is dedicated expert team. They ensure people have thorough knowledge of everything before they hit the floor.
Best company to work
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1.0
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Not sufficient salary
Sr Associate (Current Employee) –  Pune, MaharashtraJanuary 31, 2020
The kind of word that we are doing is very complex and accordingly, we are not getting salary as compared to market. Hence, expecting more salary with quality work.
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5.0
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Na
Process Executive, Finance (Former Employee) –  Bengaluru, KarnatakaJanuary 21, 2020
Good environment to work . Have flexible shifts. Management is very friendly. Good place for freshers to learn new things and find their opportunities.
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2.0
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very good
Senior Insurance Executive (Former Employee) –  mumbaiJanuary 18, 2020
i had learn about team work, well managed quality work with capita.
overll expirence was good. interactive managers and HR.
Good environment to work.
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3.0
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Ok
Delivery Manager (Former Employee) –  PuneJanuary 17, 2020
Dont worry about detailed fee back as it varies from person to person.
Overall CAPITA is a good place to work if you are not too greedy and have wrong perceptions about your overall capacity.
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4.0
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Productive and fun at work place
Sr. Executive Operations (Former Employee) –  Pune, MaharashtraJanuary 7, 2020
Capita is really a good company for fresher and experienced. Great opportunity to learn so many things. Open door policy is very good where we can directly talk to OP's and Manager with intervention.
Pros
Good work culture
Cons
Salary
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1.0
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Ur job will snatched based on false allegation and if you prove ur point and if the higher management gets offended on d same
Team Manager - Operations (Former Employee) –  Prestige Shanti NiketanJanuary 6, 2020
You need to boot lick, if you want to save your job. Pathetic upper management and your reporting manager not bother about you and he will be concentrating on saving his a**
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3.0
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Fun work place
Process Leader (Current Employee) –  PUNEJanuary 5, 2020
Comes with lot of challenges and responsibilities as your team performance is your priority and responsibility.
Keep a close tab on team performances on various parameters:

Efficiency – is met as per the process SLA.

Quality – needs to be met at least as per the required process.

Performance matrix – Apart from the quality and efficiency is the person is good at team work, providing customer service, giving quality performance, takes part in team activities, meeting, provides inputs, gives ideas.

Working with PIP Performers – we have bottom performers, need to provide assistance to the user, check his performance, buddy up with the user, need to take product test, see that it is skill or will issue with the user and accordingly conclude.

Training requirements – check trainings for new joiners; provide trainings as per process requirements – co-ordinate with trainers for up skilling.

Conference calls with Clients – Exchange views, products any changes or any updates and share the same with the team. Share with them the team progress on quality and efficiency, the performance matrix, the errors if any. Plans to reduce the errors, any training requirements, leave plans, the backups on the team absenteeism. Discussing their requirements and needs.
Identify operational issues and devised goals and plans to address them.
Assign tasks to individuals and departments.
Divide tasks appropriately according to departments.
Monitor progress within each department toward goal attainment utilizing measurable data in spreadsheet applications.
Conducted analysis of progress
  more... and held monthly meetings regarding goals and tasks.
Conduct monthly MBR with the team to share the business progress.
Monthly meetings with the Senior management to share the team performance matrix.
  less
Pros
na
Cons
na
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5.0
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Very good company to work with where incentives can be earned with oneself hard work.
Executive - Customer Management (Former Employee) –  Pune, MaharashtraDecember 22, 2019
Very good company to work with where incentives can be earned with oneself hard work. Good management where people are supportive and helpful . Incentives are unlimited.
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3.0
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Flexible work timings
Sr. Executive Business Planning & MI Analyst (Current Employee) –  Bengaluru, KarnatakaDecember 18, 2019
Workplace is good to be in
There is enjoyment in production
Management is ok
Learnt interaction with clients
Hardest part is to make management understand ab the logic
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5.0
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Productive and Fun Workplace
Senior Executive (Current Employee) –  Magarpatta, PuneDecember 18, 2019
1. The company is in best location (Magarpatta city, Pune).
2. This is a one of the multinational company in India.
3. UK based company.
4. Always fun at workplace.
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5.0
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working with Capita was good experience for me. Work environment at there was very helpful for grow up your career.
Executive- General Insurance (Former Employee) –  Pune, MaharashtraDecember 14, 2019
Work culture in capita was very flexible. All the managerial staff had been always support to their delegates. It was a good experience to work with this type of MNC.
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4.0
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A great place to work
Dealings Administrator (Former Employee) –  Vikhroli, Mumbai, MaharashtraDecember 12, 2019
Got to learn about alot about new things, it was a wonderful experience.
The working team , specially the HR team and facilities team serves as a great support system.
And the company is filled with opportunities and the company hires enough work force to complete thier work so the work is not that hectic as well.
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3.0
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Working with Capita
Sr. Executive webchat services (Former Employee) –  Magarpatta, PuneDecember 11, 2019
It was pleasure working with Capita. I learned a lot from my daily responsibilities and more professionalism. They have different clients (mostly UK)and work in shifts which is a concern.
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3.0
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Team manager
Team Manager (Current Employee) –  Vikhroli, Mumbai, MaharashtraDecember 10, 2019
Is a good place to work and the management is very helpful and friendly.

Good opportunity for Freshers and experience.

Have referred a lot of people to work with the company.
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Overall rating

3.2
Based on 3,118 reviews
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3.2Work/Life Balance
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