Taking care of the client’s static management.
Providing satisfactory services to numerous Institutional International Clients in Custody Operations, Fund Services, Settlement, Corporate Action, Money Transfers which involves:
Account Opening (Pivot, Nostro, Securities, Safekeeping, Cash.
Account Closure/ Reopening.
Client Subscription Reporting, etc.
Client Ledger Journal Entry Processing
Client Securities Creation (Processing and Validation)
Reconciliation of Cash, Nostro, Pivot, Positions
Resolution of Outstanding breaks
Acting as SPOC for Hub Application User Access Maintenance (System Administration).
Meeting & exceeding the agreed KPI’s for each of the functions managed on a month-on-month basis to ensure consistency of team’s performance.
Developing suitable Client Satisfaction Feedback aligned to the process managed.
Establishing input delivery standards for process in agreed partnership with spokes & Hub.
Evaluating and updating the operating procedures for function to obtain satisfy audit reports