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Dear Candidates
The Company is hiring on urgent basis for its technical Support Executives. Its an International BPO US inbound process. They are looking for Technical Sales Executive for Day/Night Shift. Its a five days working 2 week offs and giving both side cab.

Job Description-

A dynamic professional - minimum 10+2 educational qualification..

Experience:

Minimum
 – more... 6 Months Experience in a Tech Support process with a hand in working on remote screens with an International BPO/ITES.
• Only experienced candidates may apply.

• Salary 12k to 40k

• Transport service provided.

• Meal at work.

• 5 Days working culture.

Job Profile: -

• Handling US customers thru remote/chat and voice sessions and providing technical support.

• Completely responsible for troubleshooting Network & OS related issues

• Should possess excellent knowledge on networking concepts.

• Should have excellent computer knowledge

• Remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned systems/peripherals.

• Diagnosis & resolving of the software issues highlighted/not highlighted by the tech sales and trouble shootings.

Skill Set & Competencies: -

• Good verbal/written communication

• Good level of knowledge of database concepts, SQL.

• Basic level of knowledge of any programming language (C or C++ or Java) and

Networking concepts

• Confident and determined approach

• A high degree of self-motivation and drive

• Ability to work both, independently and as part of a team

• Ensure customer satisfaction with resolutions.

• Open to feedback & learning.

Interested Candidates who are eligible for this position may send their CV's or

In case of any query kindly contact on below given number

Thanks

JANVI TALWAR

9599329299
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