Customer Service Manager - Health , Opening at Imphal , Silchar , Orissa ICICI Lombard General Insurance Company Limited -
Bhubaneshwar, Orissa
This mail is from ICICI Lombard General Insurance Company Ltd... We are a leader in the general insurance industry.
We would like to invite your application for Customer Service Manager in our organizations.
Job description:
Networking of Hospitals including identification, assessment and empanelment of hospitals.
Negotiation of tariff schedule, discounts with the hospitals.
Checking on performance criterion for hospitals, Surprise visits to the hospitals for audit.
Monitoring the activity of providers to ensure that hygiene is maintained in processes.
MIS preparation, analysis, reviews of providers.
Payment reconciliations, outstanding reviews and monitoring of payments to the Providers.
Visit to beneficiaries & stake holders for claims, service & process audit.
Competencies & Accountabilities:
Ability to constantly generate ideas to implement the process
Good analytical ability to evaluate the profit & loss through audits
Always proactive towards business needs
Drive for results & through efficient customer service approach for internal & external customers
Process oriented
Maintain healthy relationships with stakeholders
Desired Profile:
Candidates with MHA / BHMS / BAMS/ MBA with experience in Pharmaceutical Industry/ Medical Representatives /Science graduates with minimum 2-3 years of experience in Hospital / Pharmaceuticals / Insurance sector.
Strong commercial acumen with good knowledge of market practices, Healthcare Industry, Hospital services / charges etc.
Understanding on processes of claims & services covered under health insurance will be an added advantage.
. Extensive travelling to various district of the region would be required.
Functional Area:
Healthcare Industry
Stakeholders relationships, Audits, Medical & Pharmaceutical background
Location: In state of Orissa, Silchur, Imphal(Manipur)
Email CV’s mentioning CTC : vishal.shar@icicilombard.com ; rakesh.gupta@icicilombard.com
Naukri.com - 10 months ago
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