Associate Professional: Business Process Outsourcing
CSC - Noida, Uttar Pradesh

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Job Title : Associate Professional: Business Process Outsourcing
Requisition ID : 1300F9Z

Job Category : Business Process
Primary Location : INDIA-NOIDA

Schedule : Full-time

Travel : No

Job Posting : Aug 20, 2013, 1:30:00 PM

Essential Job Functions
  • Conducts business process outsourcing processes/projects from identification through post-implementation to ensure that client specifications are met and to improve process for future projects.
  • Assists in defining outsourcing project scope and objectives. Analyzes and documents client requirements to provide appropriate data to project development and implementation team for client(s).
  • Prepares work plans, documents project scope and reviews with client to ensure accuracy. Monitors project schedules to ensure timelines and deliverables are met.
  • Assists with performance and integration testing of business applications to ensure user requirements are incorporated and client requirements satisfied.
  • Demonstrates system setup to clients before system is finalized. Tests and analyzes system configuration against requirement documents during implementation and administration.
  • Monitors processes and resolves participant issues; escalates as appropriate.

Basic Qualifications
  • Bachelor's degree or equivalent combination of education and experience
  • Bachelor's degree in business administration, information technology, computer science or related field preferred
  • Two or more years of business process outsourcing, consulting or systems implementation experience
  • Experience working with business outsourcing processes
  • Experience working with information technology applications and infrastructure
Other Qualifications
  • Organizational and time management skills
  • Basic communication, presentation and facilitation skills
  • Ability to apply business and management consulting applications and services
  • Willingness to travel

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