HCL For Fresher B.Tech/B.E
HCL Technologies - Chandigarh, Chandigarh

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Excellent communication and conversation skills (Verbal and Written)

Good documentation skills

Good working knowledge of MS OFFICE

Should have good customer handling skills

Able to handle unforeseen situations

High level of acceptance

Can drive HCLs value and its methodology

Experience : 0 – 1 Years

Education : UG – B.Tech/B.E. – Any Specialization, Computers, Electrical, Electronics/Telecommunication, Instrumentation, BCA – Computers, B.Sc – Any Specialization, Computers, Maths, Statistics

PG – Post Graduation Not Required

DOCTORATE – Doctorate Not Required

JOB DESCRIPTION / DESIRED CANDIDATE PROFILE

Technical Skills / Experience/Certification requirements :

Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone

Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must

Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared

Ability to learn new information quickly and the willingness to do so at all times

Ability to work flexible hours from time to time to cover for other staff

Should have understanding of IT Environment and ready to learn new processes and technologies

Customer Focus

Teamwork

Technical Expertise

Interpersonal Effectiveness

Concern for Order and Quality

Knowledge of basic Networking and other technologies

Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred

Good to have basic understanding of Client Server Architecture, OS

CCNA/MCP/MSCAPreferred

Education requirements :

B.Tech (CS/IT/EEE/ECE/E&I) , BCA/ B.Sc. – (CS / IT / Mathematics / Statistics)

60% throughout in academics

No current backlogs

2013 Pass Out only

Terms & Conditions :

Willing to sign Service agreement (As applicable)

Willing to relocate, if required

Willing to work in 24*7 environment

CTC of 1.8 L

Walk in Date : 1st Aug 2013, Thursday.

Time : 9 am – 12 Noon Registration. (after 12 Noon no registration will be entertained)

Indian Fresher - 17 months ago - save job
About this company
801 reviews
HCL Technologies is an IT Services company headquartered in Noida, India. They provide a variety of IT and BPO services globally. According...