You will report directly to the General Manager of the hotel and will be responsible for the success of the housekeeping, front office and food and beverage departments of the property. A hands-on approach is necessary to effectively manage the quality of customer service and guest suite cleanliness. The responsibilities include managing the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index, while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection. This position may also handle the purchasing and payroll submission for the property as well as be involved in the interviewing and hiring of new associates and handle disciplinary measures.
Ideally with a university degree or diploma in Hospitality/Tourism management.
The ideal candidate must have a minimum of 3 years management experience as well as the ability to demonstrate leadership and professional image to associates and guests.
Must be able to work a flexible work schedule as the hours for this management position will vary and to have the ability to work with minimal supervision.
Excellent verbal and written English communication skills are a must.
Strong organizational, project management and detail orientation skills, with the ability to multi-task in order to meet a variety of deadlines
Strong problem solving, administrative, interpersonal skills and can-do positive attitude is required Hyatt - 13 months ago