To be the first point contact with the customer in the branch
Provide customer service and product information
Distributing Product information
Deliverables Custodian
Balance Enquiries for walk-in customers
Brief transaction query
Balance Confirmation Certificates
Obtain referrals from walk-in customers for Current account & Saving account and Demat
Cross sell of direct banking channels to walk-in customers to deepen relationships
Account Opening – Current account & Saving account/FD
Collection of Foreign Currency Cheques
Report Generation & filing
Customer acquisition through sales to walk in customers, referrals from walk-ins for Current
account & Saving account and Demat accounts.
Deepening of existing Current account & saving account relationships.
Cross-Sell all products & services
Generation of referrals from internal database
Stop payment
Enhance the value of existing accounts of Current account & saving account customers.
Retention of accounts

Requirements

Education: Any Graduate/Post Graduate/Professional Degree
Minimum 2 years of working experience in the related field is required for this position
Candidate should possess good Communication skill
HDFC Bank - 9 months ago