Achieve sales targets and providing Customer service
Relationship Management for a Portfolio of customers
Responsible for Cross Sell & enhancing relationship with existing customers
Customer service to ensure walk in customers issues
Selling of Investment products like Mutual Fund, Insurance & Current account & Saving account
Managing Operations like A/c opening, Fixed Deposit, Lockers, and Forex etc
Deepening of existing Current account & saving account relationships
Generation of referrals from internal database
Customer acquisition & cross sell to walk in customers
Report Generation & filing
Generate business and cross sell all products and services of the Bank
Enhance the value of existing accounts of Current account & saving account customers. Retention of accounts
Pins custodian
Review all critical reports, monitor cash levels, fraud control, etc
Cost Management and staff productivity
Branch administration & ATM (onsite) management
Branch Operations and Audit Compliance

Requirements

Education: Any Graduate/Post Graduate/Professional Degree
Minimum 1 year of work experience in the related field is required for this position
Sales/Marketing skills are required
Candidate should possess good Communication Skills
Required skills: Direct Sales, Interpersonal and Influential skills, Customer Service
Preferred skills: Ability to learn, Banking operations
HDFC Bank - 9 months ago