Replicon is searching for candidates to join our successful team in an administrative capacity. We are currently looking for self motivated, highly organized and energetic individuals who have a proven history of following process and reaching goals.
The Billing Executives are responsible for following up on all sales orders to ensure they are processed accurately within the financial software and the customer is sent their invoice on time. The majority of communication with customers is via e-mail and partially by phone, making it essential that the incumbent of this role have good business communication skills.
Adhere to the Billing Process with regards to timelines and activities needed for each sales order
Communicate with relevant departments / customers in a timely manner to resolve any issues that arise each day
Coordinate client emails, maintain follow up and pro-active communication to clients
Maintain data within the CRM (customer relationship management) software
Complete all daily/weekly reports as assigned
Make a commitment to meet billing targets/metrics and work independently to improve the current process
Work Timings: North American shift 6:30pm to 3:30am, 9:00pm to 6:00am
Minimum 1 year of related experience or hands on experience in an order processing role.
A Graduate with good business communication skills.
Experience using Salesforce and QuickBooks would be an added advantage
Strong proficiency with computers (MS Excel, Word, Adobe, etc)
Accuracy and attention to detail
Ability to work with multiple departments
Ability to multi-task in a fast paced environment / time management skills
Due to work timings, only male candidates will be considered. Replicon - 11 months ago