Customer Care Executive ~ Gold Loan
India Infoline - Kolkata, West Bengal
Handling branch walk-in customers & ensure desired footfall in the branch.
Adhere to the administrative process, policies & disciplines of the organization.
Ability to read the mind of the customer & understand their needs & interest & cater to the same.
To guide & provide the customers with proper detail about the available products & schemes
Solve the queries of the customers in a harmonious manner & handle customers in a cooperative & efficient way.
Acquire new customers through referencing, convince them & grow interest in them to visit the branch.
Keep the existing customers up dated with their existing accounts details, interest to be paid etc.
Desired Candidate Profile:
QUALIFICATION REQUIRED
Graduate
s/ Post Graduates
EXPERIENCE BACKGROUND
Should be expressive & convincing in her communicative skill (with the customers).
Balanced emotion, controlled temperament & patience is highly required.
Should have basic computer knowledge & strong convincing power.
Should have the capacity to increase sales in a cost effective way.
Previous experience of customer handling or experience of working in a front office is preferred.
Hiring Company Details:
India Infoline Ltd.
The IIFL (India Infoline) group, comprising the holding company, India Infoline Ltd (NSE: INDIAINFO, BSE: 532636) and its subsidiaries, is one of the leading players in the Indian financial services space. IIFL offers advice and execution platform for the entire range of financial services covering products ranging from Equities and derivatives, Commodities, Wealth management, Asset management, Insurance, Fixed deposits, Loans, Investment Banking, GoI bonds and other small savings instruments. IIFL recently received an in-principle approval for Securities Trading and Clearing memberships from Singapore Exchange (SGX) paving the way for IIFL to become the first Indian brokerage to get a membership of the SGX. IIFL also received membership of the Colombo Stock Exchange becoming the first foreign broker to enter Sri Lanka. IIFL owns and manages the website, www.indiainfoline.com, which is one of India s leading online destinations for personal finance, stock markets, economy and business.
Job Posted By:
India Infoline Ltd.
The IIFL (India Infoline) group, comprising the holding company, India Infoline Ltd (NSE: INDIAINFO, BSE: 532636) and its subsidiaries, is one of the leading players in the Indian financial services space. IIFL offers advice and execution platform for the entire range of financial services covering products ranging from Equities and derivatives, Commodities, Wealth management, Asset management, Insurance, Fixed deposits, Loans, Investment Banking, GoI bonds and other small savings instruments. IIFL recently received an in-principle approval for Securities Trading and Clearing memberships from Singapore Exchange (SGX) paving the way for IIFL to become the first Indian brokerage to get a membership of the SGX. IIFL also received membership of the Colombo Stock Exchange becoming the first foreign broker to enter Sri Lanka. IIFL owns and manages the website, www.indiainfoline.com, which is one of Indias leading online destinations for personal finance, stock markets, economy and business.
Contact Details:
44060702
Executive Name:
Amitava Ghosh India Infoline - 9 months ago