Team Leader - Voice Process
Aegis Limited - Bhopal, Madhya Pradesh
See original job posting at ClickJobs.com »
Key Skills: Team Leader - Voice Process, BPO, Team Leader, Voice Process, telecom

* Should be minimum Graduate.
* Candidates from telecom/BPO backgrond will be preffered.
* Knowledge of VAS & GPRS is must.
* Should be updated with mobility telecom jargons.
* Should have good communication skills.

Job Description
Resource planning and allocation.
Can Lead team & Monitor calls to improve performance.
Maintaining SLA target on a monthly basis to achieve desired KPIs
Attrition and ...

ClickJobs.com - 20 months ago - save job - block