Analysis/Study of Change requests, AR’s & new user requests. Prepare troubleshooting guides Co-ordination with various Business Owners & IT teams. Suggest and implement technical solutions for the requirements Level 3 support to production issues for assigned applications within defined SLA Support non-regression/regression testing Provide technical support during UAT and go live
about you
Unix and SQl Basic telecom knowledge
additional ...
Orange France - 18 months ago
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