1) Manage and maintain high uptime for network
2) Participate in shift rotation and provide off-hours support as needed
3) Follow Change control process for making any changes to the production network components
4) Opening tickets with external service providers for various circuits related outages and escalating non resolved tickets
5) Updating the internal ticket system with detailed notes on the troubleshooting steps taken to resolve an incident
6) ...
iitjobs - 4 months ago
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