Job Description: 1. Responsible to meet contractual obligations and client expectation / Satisfaction. 2. Responsible for day-to-day operations and to meet production, quality and performance targets as agreed upon in Service Level Guarantee (SLG) 3. Process client requests, complaints and concerns on a priority basis 4. Development and maintenance of Standard Operating Procedures (SOP) 5. Innovate to optimize production and constantly improve Production, Quality and Turnaround Time 6. ...
SpanJobs.com - 18 months ago
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