one search. all jobs. Indeed
 
 
 
 
Incident Lifecycle Coordinator
HP 172 reviews - Pune, Maharashtra

This job posting is no longer available on HP. Find similar jobs: Incident Lifecycle Coordinator jobs - HP jobs

Incident Lifecycle Coordinator

-

707710

Description

Ensure agents are comfortable in handling customer issues.

• Ensure wellness of all cases logged by agents.

• Ensure all calls on elevation Q's are answered in a timely fashion.

• Provide technical and process assistance to front line agents.

• Conduct knowledge sharing sessions at a specific frequency.

• Ensuring the flow of project related information / updates within the project team and with the people concerned.

• Build ...
HP - 30+ days ago - save job - block