Skill-Set: · Strong Communication skills (written and verbal). The job involves the candidate to communicate with the US customers over the phone and email. · Experience in using ticketing tools like Remedy, HP Openview, Footprints, etc · Expertise in troubleshooting laptops and desktops. · Strong knowledge in Windows XP and 7 operating systems · Good understanding of networking concepts like IP addressing, DNS, DHCP, etc. · Experience in using ...
123oye.com - 4 months ago
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