Excellent written / verbal communication skills with logical thinking B. Com / B.sc./ MCA/ BE/ B.Tech/ BCA / MBA in IT, MCSE or CCNA certification will be added advantage. 1-3 years of experience in a Voice-based Tech Support relevant customer handling experience in a 24 x 7 environment. Strong knowledge of Laptop Desktop support, Microsoft OS, Lotus Notes,VPN, Citrix, Wired and Wireless broadband, Active directory support, Blackberry support. Knowledge of HP openview ,Service Desk or similar ...
TimesJobs.com - 17 months ago
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