Managing an application in such a way that it meets the ongoing and future needs of a defined business area. Providing high level expert, technical support and consultation to the business and IT management. • Collect new request from the customers, plan and implement application changes by involving all relevant parties (e.g. IT, QA, Business). • Analyse Service Requirements in business to define/revise service levels. Monitor Service Quality and put proactive measures in place to improve it. • ...
Novartis - 30+ days ago
- save job
-
block
