Highly productive environment with the customers online keeping us engaged
Senior support executive (Former Employee), Chennai, Tamilnadu, India – June 1, 2014
Pros: shift schedules
Cons: short breaks as its being online is very important
We come across customers who are either students or the educators from the schools with queries on the syllabus and some techincal issues in taking the classes online. I have learned the patterns of the – more... technical things to make the customer get things done on their chat with us. The management was so excellent in guiding us with tough situations like the shift maintainence, helping us to provide solution, providing health benefits The hardest part of job is at times we had to run with the same customer as the issues from their side may take hours to resolve so we keep on tracking them until they reach with their solution I had very supportive colleagues, excellent coping team managers its like getting lucky to work with such team. – less
SYSTEMS ANALYST (Current Employee), Chennai – March 9, 2014
Company is one of the leading health insurance companies in USA. This project involves converting paper claims submitted by the provider into an electronic format for enabling the companies to make payment. – more... Here the paper claims submitted by the provider will be imaged in our scanning site at US and transferred to India for data capture. Here under one project there will be two different flows. The received claims will be containing 2 types of claims ITS claims and non-ITS claims. Both will come in a mixed manner. Based on some information’s from the claim those will be directing to their respective flows. Those claims which are identified as ITS will follow its own workflow. The process involved both the single claim project type and the multiple claims project types. All documents are processing based on its document control number (DCN). If more than one claim comes under same DCN then it is called multiclaim. NSF output will be generating per DCN. In the case of multiclaim, some information can be different across claims. For outputting different information in multiclaim, the splitclaim logic has been used. In this the single DCN with multiple claims will be splitting to different DCNs, so that we can output all information. – less
Operations (Former Employee), Chennai – March 17, 2013
I was enjoyed my work. i have learned so many things more than my education... and also i learned Self confidence in SHOV. about co-workers everyone supported me in my work. so i learned so many things...
Processor & Auditor (Former Employee), chennai – January 2, 2013
Cons: long hours
Role & Responsibility: Processor & Auditor, Chennai Lawyers Document Verification. Web site updation and Blog updation and Create web site links . Circulated the status/clarifications directly through email for Customers
Its a good organisation and workplace that have a fun and more interesting to work...
Processor,RRMO OPERATIONS (Current Employee), Royapet,Chennai – September 13, 2012
Pros: max 1 hr lunch break
Cons: sometimes we need to extend due to high volume like that.
7 30 hrs work shift per day.I'm a processor in UHC RRMO OPERATIONS.Management is not much strict in employees culture but somewhat missed in that.co workers are mingled very soon and good caring and helping – more... manner no problem at all about that.When come to hardest thing like huge target and enjoyable thing like they arranging cheff meeting for every month that is very joyful and entrtainment moments. – less