Non stressful working enviroment
Sr. Specialist I Representments (Former Employee) – India – October 12, 2017
As a Sr. Specialist Representments for Merchant Disputes my work involved working the various disputes received on day to day basis, identifying the issue and filling arbitration or re-billing the customer if the charges are valid.
I have learned how to tackle disputes, to be patient and allow the customer to present their dispute and provide alternatives and ways we can take the dispute ahead and bring out a resolution in favor of our customer.
The company concentrates on employee welfare and how it can build a good habitat for its employees.