Joining as fresher in one of India's Premier ICT providers' was a thoroughly satisfying experience at the time for me.
I was based out the Corporate HQ in Noida, India, location supported by me were spread out across PAN India.
Providing training support to PAN India Field Services Engineers, Call centre agents, Technical Regional Managers etc. I also lead the team as the owner for "Process Compliance - Repair Factory".
I had attended Trainings in the company which were provided by the OEMs who were our customers at that time.Trainings conducted within the company for it's employees were lacking.
OEM trainings became essential for advancement of one's skills.
The advantage was that I got early exposure to a lot of opportunities which made me grow as a professional and helped kickstart my development. This prepared me for a larger role within the company where i was moved to Dubai to handle After Sales Support of our Telecom Products.