Genpact Employer Reviews

The First day in the Company.

I had learn the process.

The Management was super.

My co-workers was very friendly and we work together.

The hardest part of the job is to sit idle.

Working together.

Genpact is a company on the rise. I was employed when they were in the process of purchasing the Walgreens building in Danville, Illinois. Their rapid growth left many departments without experienced leaders. Many people were thrown into new positions. Also job security was not great. Some of our work was being shipped over seas.

Good secured place to work..
Learnt IVR technology.
Nice place to work

A very much productive place with lots of interaction with clients, immediate managers which automatically creates a healthy environment.

Genpact is a international outsourcing company that provides back office support across multiple industries. They provide excellent training in Lean Six Sigma.

Talent pool:

Genpact doesn't differentiate between technical and non-technical talents. Puts them into one bucket, evaluates them on the same basis and above all compensates them on the same guidelines. A smart arts graduate having average Excel knowledge has an equal chance of being compensated more than a BE graduate working on SQL server reporting.

Technology:

People – more...  having good technical knowledge or seeking technical excellence in their jobs should avoid going there. They will be promised a lot in interviews, which do not get delivered, so people generally find themselves out of place and are always in a mood of quitting. Genpact has a clear cut "DON'T GET LOST IN TECHNICAL STUFFS, FOCUS ON THE BUSINESS" policy.

Work environment:

As most of the managers are technically illiterate and only understand the business/Excel language, it's easy for smart guys having average technical expertise to create high impressions. Issues spread like wildfire and quality checkers are always in a mood of getting noticed by finding out issues with reports, as there is no other way of getting noticed. Managers tend to have their favorites for promotion.

Training:

Genpact gives its people time to learn the business, but reduces their technical ability. But a few lucky people get opportunities to get trained in desired technologies. The training process takes its time and you get ample time to learn.

Compensation:

Genpact has acquired some really good paymasters like Headstrong, Empower Research and has expectantly standardized their salaries. I bet ambitious people would be considering to move out. People having low salaries generally join here to quit after a couple of years.
The appraisal process is fast but you get peanuts at last. Genpact considers itself a performance oriented company, so people who are just doing ok can't expect more than 10% hike a year. They don't even provide a good hike in the 1st appraisal(most of the time below 10%).

Advice to Management:

1. Do not keep interviewees in dark, tell them what for/why you are hiring them.
2. Do not evaluate technical and nontechnical talents on the same policies. Otherwise you will continue having high attrition rate.
3. Tell your employees to have a soft approach while writing review mails/comments. Mistakes happen but mean-mindedness should not. Entertaining such employees would spell doom for you.
4. Revise your pay scale. Just look around, your AMs are no better than business analysts of other companies in pay scale. – less

best organisation to start a career
employee centric
management is on the top of industry

Fast paced environment working in several computer programs at once searching confidential information and to entry data into programs. Used multiline phone headset. What I learned is to give clear and concise information, keep excellent call records, and to strive in communicating well with the callers. My co workers were all very hard working and – more...  very pleasant. The hardest part of my job was working in a small closed environment, no sunshine. The most enjoyable part was helping our customers, pharmacies, and acheiving my goals set by the company. – less

I ahve enjoyed each and every day at Genpact.I cant express what I have learnt and gained in Genpact.

This being my first job and with the guidance of my leadership I was able to learn and grow professionally

Started career from Process associate to become Management trainee of leading a 6 team members. Attended many trainings and become skillful professional in AP Domain.

Good for learning new things and provide good trainings
but no cab facility.

Genpact is basically a bpo But it's worked on elearning projects
also worked on html5 project .in genpact i have worked on htmll and ipad microsite and worked on widgets.

Good work place. Fun at work & we can gain good knowledge in work.

Enjoyed working at genpact .Good facuility.Learned a lot.As i Started my carrier with GEN PACT,learned a lot a new things like excel, my communication got improved.

i joined by just looking vision and logo of Basix org.it is livelihood service org.

Its very comfortable to work with Genpact.We can learn soo many technologies.the best thing i like Genpact is employees can learn and develop their self.

Nice to work With genpact.complete life balance while working on projects.