Convergys Employee Reviews

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A very good brand to Start with
Technical Support Engineer (Former Employee) –  Gurgaon, HaryanaNovember 16, 2017
Convergys is a nice brand to start your Career . The people and management both are very friendly and professional . I learned a lot fin Convergys both technical and soft skills
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Work place filled with full technical background
customer support associate (Current Employee) –  Bangalore, KarnatakaNovember 14, 2017
I truly love working with Convergys because its filled with worlds leading brands process and we have good Carrier growth and good work environment filled with completely technical knowledge people. I think Convergys is only the best company with regards to transportation facility provided to their employees.
Pros
Transportation
Cons
Long hours
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Big Brand
Team Leader (Current Employee) –  Thane, MaharashtraNovember 13, 2017
It is a nice place to work. Less stressful, friendly atmosphere, get to learn a lot and develop your personality. They just need to improve a bit on Salary and Benefits.
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Good place to learn
Sr. Subject Matter Expert (Microsoft EPS Process) (Current Employee) –  Gurgaon, HaryanaNovember 11, 2017
Microsoft EPS process is a good place to learn and develope your skills.
However would not recommend to stay for long duration.
Learn and look for better oppurtunity.
Pros
Learning, skill developement
Cons
mismanagement, high work pressure, night shifts
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Excellent Work place culture
Team Leader (Former Employee) –  HaryanaNovember 8, 2017
Started as Technical support officer supporting Windows XP account and moved up the ladder and my last profile was Team Leader
Overall good experience
Pros
Free Lunches and Company Transport
Cons
Long Hours and Slow Growth
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Good place to work
Quality Analsyt (Former Employee) –  DelhiNovember 8, 2017
My time at convergys was good but the management was not helpful but work environment is good as there are lot of people there to learn and eager to find out new thing.
Pros
good process
Cons
bad management
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Learned a lot and good teamwork
Senior Technical Support Associate (Current Employee) –  Pune, MaharashtraNovember 4, 2017
Started my career along with the process Dell in Convergys and grown with it. Gained a lot of process knowledge and learned as how to grown as a team not only individually.
A fun place to work at and the best part is working as a team and being with the team. Learned never to give up from this job.
Pros
Good transport service
Cons
Long hours
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Team Lead for Microsoft account
Team Leader/Tech Lead (Former Employee) –  PuneNovember 2, 2017
Good company, less to abhor and more to adore about this organization. Lovely people, happy work environment, one can get bored even of heaven, so nothing to blame about this company. Approachable leaders, good amount of employee engagement and lots of trainings as well.
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Average place to work
Team Leader Sales Operation (Former Employee) –  Bannerghatta Rd, KarnatakaNovember 2, 2017
Management needs to be improved and no proper recognition for the employees. Off late bad work culture is being practiced. No value for tenured employees.
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Work atmosphere is excellent. Management is good. One of the best companies I have worked with.
Customer care officer (Former Employee) –  MumbaiOctober 29, 2017
Work atmosphere is excellent. Management is good. One of the best companies I have worked with. If you really wish your work to be a fun filled with lot of positive people around, this is the one I recommend.
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Productive
customer service office (Former Employee) –  IndiaOctober 24, 2017
There used to lots of fun among the colleagues and i learnt a lot in the phone sector. Management was ok. Firstly it was far off and again the culture to grow in career there was not suitable.
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Decent enviornment
Technical Support Engineer (Former Employee) –  PuneOctober 23, 2017
Good place to work at however there is a reason to thing about job stability as we experienced our being pulled out of my current work location. Apart from that there was a lot to learn, a lot of trainings were provided.
Pros
Excellen technical trainings were provided
Cons
Infrastructure is not up to the mark
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Productive
Associate Engineer (Microsoft) (Former Employee) –  Gurgaon, HaryanaOctober 17, 2017
Productive , good environment , friendly people .
it is very difficult to maintain balance in you job work and personal life,
you won't get time for your self while while working in convergys.
but it's a good place to learn and understand .
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Good Place
Support Engineer (Current Employee) –  Pune, MaharashtraOctober 12, 2017
Good Place to work for experienced and Freshers. Management is also good. Seniors are approachable.
Pros
Learn new technologies
Cons
Work/Personal Life imbalance
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good environment
Reporting Analyst (Current Employee) –  Bannerghatta Rd, KarnatakaOctober 10, 2017
Good place to work..good start for freshers...nice career path and encourages Ur career growth..hard work pays off.lot of options and opportunities to explore
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Working with fun and learning new technologies
Associate Engineer (Former Employee) –  Gurgaon, HaryanaOctober 8, 2017
I can say only one line, convergys is place where you can work Work with fun and learn new technologies...best place to work.
Best place to learn and best place to grow.
Pros
good place to work and learn
Cons
Transport picks employee to early and we reach office approx 45 minuts before shift time.
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One of the biggest organisations
Customer Care Agent (Former Employee) –  Gurgaon, HaryanaOctober 8, 2017
- Positive atmosphere
- Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Customer management products include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provides convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers. They have approximately 130,000 employees across 33 countries.
Pros
food & Accomodation
Cons
Short hours
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Okayish
Technical Lead (Current Employee) –  Pune, MaharashtraOctober 5, 2017
It's okay.. Not that great.. It was good earlier.. Very less benefits. Can do much better one they have proper leadership.. Shift timings are awful.. Pay isn't that good either
Pros
None
Cons
Shifts
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Best Company for Job Security and to learning things
Escalation Engineer (Former Employee) –  Bengaluru, KarnatakaOctober 5, 2017
The company's work environment is good it keeps the employees energetic. Rewards and Recognition programs encourages employees to continue doing the Great job by putting more and more efforts,new ideas and team triages helps in resolving most of the queries/concerns when it comes to software related issues.
Pros
Fun activites
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Happy working here
Team Leader, (Former Employee) –  Bangalore, IndiaOctober 4, 2017
Nice place to work, very professional place, management, understands and listens to the employees, HR is very supportive, fun at work, lot of new learning, great place to work with.
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Overall rating

3.5
Based on 12,107 reviews
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Ratings by category

Work/Life Balance
3.3
Salary/Benefits
3.4
Job Security/Advancement
3.2
Management
3.2
Culture
3.3