Convergys Employee Reviews

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Good place to work
Sr customer care executive (Current Employee) –  Gurgaon, HaryanaFebruary 20, 2018
Convergyd gave me a platform to utilise and sharpen my skills, specially my communication and people managment skills improved a lot. It is always a wonderful feeling to be a part of this company.
Pros
Both side cabs
Cons
No yearly increment from last 3 years
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Good organisation to start your career with.
Communication Trainer (Current Employee) –  Gurgaon, HaryanaFebruary 15, 2018
Good transport facility, friendly environment, helpful management. The environment is very competitive but easy to go no work pressure to exhaust your mind. It should work on employees upskilling aswell, not employee centric
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Cool place to work with
Technical Support Officer (Former Employee) –  Bangalore, KarnatakaFebruary 13, 2018
Have started my career in Convergys,though for 6 months,but it's special for me.
I really made some good friends there,and have learnt a lot.
Gained hands on experience in working with the technical issues of system.
From network to installation.Internet to Printer.
Hardware and software basis issues.
Interacted with end users which was really good,if you hear good feedback from them on call.
Pros
Lunch, Snacks
Cons
na
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Productive and Fun workplace
Senior Customer Care Officer (Former Employee) –  GurgaonFebruary 13, 2018
Handled international customers and provided first call resolution to them. Make sure all the sales and production targets done on the time. Team player and helped customers in a polite manner.
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Super AWESOME workplace
Technical Support Officer (AT&T - EDSL) (Former Employee) –  New Delhi, DelhiFebruary 11, 2018
Great work environment. Amazing management. Also provided ample scope for growth. Really good incentives and good performance hikes too. Upper management were down to earth and connected with agents across the floor.
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Very good place to work and learn and really good work experience
Role - Analyst, Systems (Former Employee) –  HyderabadFebruary 8, 2018
Very good place to work and learn and really had good work experience. I have a total of 7 + year of experience and really enjoyed working and also thank Convergys for the opportunity.
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amazing place to work
Sr. Escalation Engineer (Former Employee) –  Pune, MaharashtraJanuary 29, 2018
This is my 1st job where i got to work on enterprise environments.
Got to learn a lot about windows servers and Directory service technologies. Management was very supportive. Work place culture was very competitive. Hardest part of job was survey system. you can get negative surveys even you didn't do anything wrong.
Pros
Get to learn a lot
Cons
Night shifts and work pressure
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Not Employee Centric
Team Leader (Former Employee) –  Bengaluru, KarnatakaJanuary 29, 2018
The place is so much bad where the organisation cares only about making money in all possible ways and does not help out the employees with anything either professionally or personally..
Pros
Na
Cons
Bad Place to Work
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Senior Customer Care Officer
Senior Customer Care Associate (Former Employee) –  Mumbai, MaharashtraJanuary 28, 2018
Working as Senior Customer care officer.
Learn lots of thing enjoyed a lot with my superior & subordinates.
Learnt How to mange time & work.
The most enjoyable thing is that larnt new thing each & every day.
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good
Recruitment Specialist (Former Employee) –  Hyderabad, TelanganaJanuary 21, 2018
good team work and supportive environment

learnt to manage teams

reward and recognition for the deserved employees

it gave experience and exposure in recruitment and generally generalistic activities.
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You will get great MNC experience
Sales Associate (Former Employee) –  BangloreJanuary 20, 2018
This is really very good environment to have a great MNC experience. I have worked here for more than 6 months and I understood that, working here will get a best future in out sourcing and sales.
Pros
International level environment
Cons
Target oriented working process
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Good workplace only had some problem with the management
Customer Service Associate (Former Employee) –  UP TechnohubJanuary 18, 2018
Good benefits, not so easy work load but manageable. Some team leads are not so good. Was able to get bonus :D..........................................
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Good place to learn..
Recruitment Executive (Current Employee) –  Gurgaon, HaryanaJanuary 17, 2018
I feel Convergys gives you a good platform to start you career. The environment and management helps us to achieve more.It help us to turn dream into reality.
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Good
Customer Care Officer (Former Employee) –  Bangalore, KarnatakaJanuary 16, 2018
Working in night shifts with a mixed cutlture of people from all over india was an awesome experience. Best place to grow your skills and phone mannerisms. International exposure.
Pros
Fun
Cons
Night shifts
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Good place to work
Sr. Technical Support Specialist (Current Employee) –  Pune, MaharashtraJanuary 12, 2018
Depends on which project you are working. Company policies are good. Ample of leaves available. HR are friendly. management are approachable. Salary hikes are good you need to crack the exam to get salary hike.
Pros
work environment is good
Cons
job secuurity is less depends on the project
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Good Company , supporting supervisor, work culture
Technical Support Associate (Former Employee) –  IndiaJanuary 11, 2018
Overall its a good platform for the employees to gain knowledge in technical side but limited opportunities to grow and salary should be higher and incentives too but overall its a good company
Pros
Supporting staff and great work culture
Cons
Long hours, paid meals, limited growth
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Cool environment
Working as a dell tech support executive. (Former Employee) –  Gurugram, HaryanaJanuary 8, 2018
I am happy to work with convergys. I just joined thia company and liked the environment and benefits for employees. It is really a nice company. I am loving it.
Pros
Free tea coffee sometimes lunch as well.
Cons
No long hours. No stretch of hours.
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good place for work for for gaining knowledge
Process Associate (Former Employee) –  Gurugram, HaryanaJanuary 8, 2018
being a process associate under a voice process for AT&T green. working was professional and job satisfaction was exceptional.learnt about the american culture and the product defination.
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Productive and fun workplace
Sales associate (Live chat) (Former Employee) –  BTM Layout, KarnatakaJanuary 7, 2018
Good place to work. Friendly atmosphere and no work pressure at all. All facilities will be provided for employees. The HR department is good caring for employees.
Cons
Long hours
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Good company to work with.
Sr. Quality Analyst (Former Employee) –  Gurgaon, HaryanaJanuary 5, 2018
Good company to work with if someone is seeking indulgence in BPO sector. As far as working culture is concerned management is very cooperative & understanding. So you can have a balanced life.
Pros
Good working environment
Cons
Salary is very low
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Overall rating

3.5
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