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Convergys India
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35 reviews

Convergys India Employer Reviews

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working atmosphere is very good
Senior Customer Care Officer (Current Employee), ThaneJune 23, 2014
Pros: pick up n drop
Cons: na
It one of the best company to work for.Co workers are very helpful.
I have learner soft skill over here which has help me to grow in my life.The most important thing is that people are very down to earth.
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fun working place
customer care officer (Former Employee), Gurgaon, HRJune 21, 2014
learned lots of things like team work, effective work, patience level.
also learned about leading a team, how to motivate the team,
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Nice work place however Management not so good.
Customer Care Officer (Former Employee), Gurgaon, HRMay 31, 2014
Pros: na
Cons: na
Convergys is a nice work place but management is not co-oprative at all. Overall I would say Convergys is not a good work place cause of management.
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One of the leading BPO giants in India
Team Leader - Service Delivery Operations (Former Employee), Gurgaon, HRApril 14, 2014
Convergys is a leading provider of customer management solutions for companies across the country and around the world. For more than 30 years, we’ve worked closely with some of the most notable companies in the world, creating innovative ways to enhance the relationships they have with their customers. The incredible success we’ve had is thanks to – more... the nearly 76,000 employees that use the training they’ve received here to manage billions of customer interactions every year – less
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Overall Great place to Work With ..
Operations Manager (Current Employee), Gurgaon, HRMarch 29, 2014
Associated to the organization for more than a decade now, However still go to work as its a new day. So much learning involved in day to day environment.

Overall Great place to Work With ..
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Team Leader (Spanish)
Team Leader (Spanish) (Current Employee), Bangalore, KAMarch 16, 2014
Pros: recognition
My day starts with a pre-shift team huddle where we share updates and best practices. Later I assign the schedule (target) for the team. I also perform some quality checks on the work done by the team. I also do multiple analysis of the data to prepare the report for the day. At the end of the day I send the reports to the client.

The data analysis – more... has helped me a lot to improve the knowledge of MS-Excel. Moreover, talking to clients, doing the calibration with them gives me has helped bridge the knowledge gap (if any) between the clients and team.

Work environment has always been good here as the management and peer work together to make sure that we do our job accurately and also learn about the future steps. – less
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Fun working
System Administrator (Former Employee), Bangalore, KAFebruary 19, 2014
Cons: long hours of work - any shift
a long day at work
no fix timing
good co workers
any shift changing very often
co operation from collegues
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Good place to work overall
SME Reporting Analyst (Current Employee), Bangalore, KAFebruary 16, 2014
Pros: funamo activities every week
Cons: transport delays
Learned how to handle pressure. Learned MS advanced excel during Free Time.
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Productive and learning environment
Currently working as a Tech Support Officer (Current Employee), Sohna RoadFebruary 2, 2014
Pros: salary transfer, transport, management.
Cons: far away from home, have to spend 5 hours in cab
Got to learn many things from Convergys . Transport management is very good. Get salaries on time fixed on 1st of every month.
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PRODUCTIVE, FRIENDLY WORKPLACE
CUSTOMER CARE EXECUTIVE (Former Employee), Bangalore, KAJanuary 18, 2014
Pros: good and hygienic canteen, play area for employees to relax.
Cons: night shifts
I LEARNT MANY THINKS IN MY WORK PLACE. I WENT THROUGH AMERICAN ACCENT TRAINING, WHICH WAS VERY INTERESTING AND PRODUCTIVE FOR PERSONAL DEVELOPMENT AS WELL.
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na
Sr.CCO (Current Employee), Pune, MHJanuary 16, 2014
Pros: no
Cons: no
quite good
i learned cust service
good
co worker were helping
teleperformance
wow calls
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A very good company,funplace.
CCO (Former Employee), Gurgoan, HaryanaNovember 26, 2013
Pros: cab facility, good incentives, good management
Convergys is really a very good company. A very good management system, I enjoyed working in convergys.
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Productive and Fun Working place
Senior Analyst (Current Employee), HyderabadSeptember 20, 2013
Pros: great work culture
Cons: job security
A good company to work with.
Great work culture.
Good use of Technology.
Many patented tools.
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good place
Gurgoan As- Customer Care Officer Operations (Former Employee), gargounAugust 30, 2013
as per my experience convergys is one of very good company. as per my experience convergys is one of very good company.
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Good value system
Technical Support Officer (Former Employee), ThaneAugust 29, 2013
The company values its employees a lot but is very strict when it comes to discipline and targets. You will surely learn a lot
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Good Company ... nice Environmment
Technical Support Officer (Former Employee), GurgaonAugust 24, 2013
Good Company ... nice Environmment... loved working dere. DAefefsdfdsfn;n sd/l/ds sdnfsdjf sdfjsdfg sdgf
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Work learning place
process quality analyst (Current Employee), Bangalore, KAJuly 2, 2013
Pros: pizza parties
Cons: long working hours
Fun loving people around, good to work over here. Able to learn about managing skills, to handle difficult work in time.
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Good Company, Good Management
Senior SME / TL Intern (Former Employee), PuneApril 4, 2013
Has been the best company to work with so far w.r.t. my personal career. Would recommend it to one and all.
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Productive and Fun Workplace
Technical Support Officer Level-2 (Former Employee), Bangalore,KADecember 13, 2012
Pros: healthy work environment
Cons: tiring night shifts when suddenly changes without prior intimation
My First CAll live on the floor
I learned Multi-tasking
Management was very friendly and involved one with the employees
Co-workers made the work environment fun to work with
To end every call with complete satisfaction
Event organizers during call and team outings.
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Productive and good place to learn
Senior Support Engineer (Current Employee), PuneOctober 29, 2012
Good company. Got chance to work on lot of Microsoft technologies.