It focuses more on production rather than employees
Practitioner (Former Employee) – Gurgaon – April 25, 2017
They do not focus on employees they just focus on more and more production. Its just like work and go home. You get the salary which is lower than the market standards and there is no fun at work. Not at all
Team Leader (Current Employee) – Pune, Maharashtra – April 23, 2017
Concentrix its a fortune 500 company and no wonder it provides you a fantastic work culture,Its like your second home when you work in any process run by Concentrix. The best of working there is your management gives you responsibilities with authorities to make them comlete. Everyday at work comes with new things to learn and enjoyable moments with team and support satff. Frequesnt RnR's and award ceremonies are the most enjoyable moments as well every Monday is difficult task to face
Customer Service Representative (Former Employee) – Mumbai, Maharashtra – April 19, 2017
Good work culture, good balance of work - life is maintained. They provide the freedom and space needed for an individual to flourish. Good support from the management to pursue research among other things
It is a good place to start your career and to know more about the corporate world. The management of the company is very good and helpful and you can sortout the problems easily. The workculture motivates you to learn more and more about the outer world. But you should be able to work for longer hours.
Key Result Areas as Manager- Operations (Current Employee) – Bangalore, Karnataka – April 17, 2017
- Aggressive & Talented top management - Encouragement to employees to perform well. - Feel of working in a huge corporate. - Well formulated employee reward plan. - Not much of visibility to small projects & people associated.
Good R&R plans
Not much of visibility, recognition to small projects & people associated.
This is one of the good way of resolution which I learnt once I have got promoted to level 2 . As most of the calls we used to get was regarding physical damage or liquid damages . we cant give exception to all the customers . Hence we practiced to explain the customer about what we going to do and what best resolution we can provide depending on the damage . we always updating to the customer about what step we are going to do next and the time frame so that customers have an idea when they will get the resolution . I always used to say ' what I can do ' instead of 'No' .
Practitioner (Current Employee) – Gurgaon, Haryana – April 16, 2017
Good working enviorment lots of activity to do. The only problem i face that is rotational shifts. Sometimes you have to work at night and next day you have to do the morning shift. That's a problem faced by me. Otherwise its all good. Team leaders were so good. That's all.
It was good working with Concentrix India, management was helpful throughout. Learned a lot from the organisation and salary was attractive. Cafeteria was awesome and location of company was very easy to reach.
Practitioner (Current Employee) – Kolkata, West Bengal – April 14, 2017
It is full of political pun. Sarcastic people showing no respect to co-workers. Management related issues are there. Ops manager, asistant manager, sme's and agents work together in a same floor. Where in the world Operation Manager sit with agents and look into their work this proves no work privacy.