Senior Retention Officer
Senior Retention officer / Acting supervisor (Former Employee) – Chennai, Tamil Nadu – October 30, 2017
My expertise lies in successfully enhancing customer response strategies, innovating new processes, and managing overall customer service functionality to maximize loyalty, productivity, and growth to surpass expectations. Throughout my career, I have developed and led staff training programs, supervised workforce and performance analysis, and initiatives to accelerate revenue growth while slashing costs. Additionally, my success in coaching and leading customer-centric teams positions me to make a significant impact on your organization.