Got skill of ruining outlet, store P& L, stock inventory, co-workers was helpful and cooperative, regular transfer from one place to other place was hardest part of job, most enjoyable part is have apparition from management.
Manager-Quality (Current Employee), Bangalore, KA – July 17, 2015
Pros: Learnings, challenges
Cons: failure to recognise the talent, HR practice
Organisation structure is functional & tricky. Day starts with lot of task which are challenging & a good learning opportunity. coordinating with inter departments, customers, new products, government – more... authorities is a everyday opportunity. Expect that the Management should identify the talent & rewards for the best service delivered. Experience a kind of nepotism among co workers. Hardest part is the kind of organisation structure which makes the things perplex & takes a long time to execute the tasks & responsibilities. – less
Café In charge (Manager) (Former Employee), Bangalore, KA – July 2, 2015
Cons: 9 hours
Manage of sales and staffs, covering their performance, leaves, attendance and other related areas. Coordinate between supply, distribution channels. Prepare Monthly sale report Workout promotion – more... and plan calendars of events & implement the same with the team. Handling of inventory, manpower and complete store activity. Implementation of SOPs and follow up for the same Mentored and developed the F&B staff. Coordinate with the ARM to prepare the target for the month Working down on cutting costs Visual Merchandising of the café. Planning of in store promotional activities and coordinating for promotion. Ensure proper safety and security measures, inspect merchandise to ensure it is correctly priced and displayed.
Achievements: Successfully achieved the targets when handling the outlets and maintained the Hygiene standard Won the best brew master award. – less
Industrial Trainee (Former Employee), Jaipur ,Rajasthan – July 1, 2015
A regular day at work used to be quite busy except for Saturdays and Sundays and some festive seasons because on these days we used to work to our limits. There used to be just 3 of us at a time and – more... the cafe is full packed. It is a hard work but watching people having cool and hot drinks made by you is more pleasing than that. I was a student at that time so did not had much idea about the management but I think it was quite nicely managed in terms of quality food, timely audit, inspections by managers etc. The coworkers were usually my friends from my college and we used to have a lot of fun while working. The job was exciting. The hardest part of the job was to get back home. I usually used to get a bus till half way to the cafe in the daytime, but the shift normally used to end on 11:30 and I had to walk all the 11 km to home to go to sleep and get up at 9 to be at work by 11 o' clock. The best part of the job was taking and placing orders.Please let me explain it with and example. I remember a time when a group of 4 middle aged ladies came and had a seat on the sofa. My supervisor told to go and take the order and suggested me with a smile not to ask them if they would like any add-ons. I said I will ask for it and will make sure the they have some. We made a bet. I did not only got add-ons for all of their orders but also got a tip. It made my day. – less
Team Leader (Former Employee), New Delhi – June 5, 2015
Started my work as trainee in the store in IGI airport. I have learned all the traits of customer relation, store management, stock management, making orders and furnishing. My company's management have – more... always been supportive and had been guiding me all the time. I have got the best support from seniors and fellow workers. I have learnt to deal with guest with all range of temperaments and age. I really enjoy serving and socializing with them. The hardest part of the job is generally when u have staff crunch, but after that is the most enjoyable part as you understand your caliber and learn to deal with crisis. – less
Café Manager (Current Employee), Mumbai, MH – April 19, 2015
Cons: less salary
working with ccd is good experience but not satisfied with growth plans of employee, management is good . salary is low co workers are best hardest part of the job is nothing most enjoyable part of the job is after achieving sales target
CAFE MANAGER (Current Employee), Bangalore Yalahanka...... – April 7, 2015
1.Sales pressure on week end's & Year end...But i have done the good sales in 2013 Dec 31st. 2.Communication Skills,Team Handling. 3.Management well Supported in all the conditions. 4.I really thankful to my team & I enjoyed lot together with my team. 5.Achieving the target on monthly is most enjoyable part of the job.
A fun place to work and also to enhance knowledge regarding customer service area.
Café Manager (Former Employee), Ahmedabad, GJ – February 9, 2015
Pros: free breakfast, allowances
Cons: tiring work, not fixed work hours
As per my viewpoint it was very fun and enjoyable to work at Cafe Coffee Day. It helped me a lot to develop the skills relating to customer service area. A memorable experience to work with such a reputed Cafe Shop.