Inconsistent Off-shore Management
Director of Sales, US (Former Employee) – Mumbai, Maharashtra – December 12, 2017
The US division of this company no longer exists for a reason. Once solutions were sold, services began lagging, which resulted in late or missed deadlines and ultimately disgruntled customers. While local management was strong stateside, the Indian off-shore management was a disaster that failed to adhere to customer promised service levels. Requests and communications from C-level executives from Fortune 500 corporations were met with skepticism and inability to execute at the most senior level.
Solid off-shore strategy and sales model.
Inability to execute at executive off-shore office resulted in lost customers.